Is 8WD down or not working?

What happened to 8x8, why did the service go down and not work? Here you can see who else is having the same problem with 8x8, as well as possible solutions. According to our statistics, the following most often do not work: API, Dashboard / Console, Databases, DNS, Domains, File Access, Hosting, Login, Server Connection, Storage and Backup, Website.

Current status: No failures

At the moment, according to our data, 8x8 is working fine, but single failures are possible. If 8x8 does not work for you, then report your problem and write a comment.
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8x8 outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/8x8

About 8x8

Eight-wheel drive, also written as 8×8 or 8WD, is a type of drivetrain in which all eight wheels receive power. The term is used across several languages, including German (Achtradantrieb), French (8 roues motrices), and Japanese (八輪駆動).
8x8 delivers voice, video, and contact center tools over the internet. When something stops working, it usually shows up as dropped calls, failed logins, or a console that will not load. This status page tracks reported problems across those services in one place. Check here first before contacting support. If other people are reporting the same issue, it is likely on our side and already being investigated.
8x8 provides cloud-based communication services: phone systems, video meetings, team messaging, and contact center platforms. Businesses use it for daily calls, customer support queues, and internal chat, so disruptions tend to be noticeable fast. Most reported issues fall into a few groups. Calls may fail to connect or have poor audio. Login attempts can time out. The admin console may load slowly or reject correct credentials. API integrations sometimes stop responding, and mobile apps can lose their connection to the server. Before reporting a problem, check a few things on your side. Confirm your internet connection is stable. Try signing out and back in. Make sure your app or desk phone has the latest firmware or software version. If your network blocks specific ports, verify your firewall settings. If everything looks fine locally, the issue is probably in the service itself, and this page will show it.

Questions

Is 8x8 down right now?

According to reports on this page, 8x8 looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for 8x8 yet.

Why can I sign in on desktop but not on the mobile app?

The mobile app needs a working connection to 8x8's servers. Check that your phone has mobile data or Wi-Fi, then force-close and reopen the app. If the problem continues, it may be a sign-in service issue, which would appear on this page.

My call audio is choppy. Is this an outage?

Not always. Choppy audio often comes from local network congestion. Try a wired connection or move closer to your router. If several people in your organization hear poor quality at the same time, report it, since that pattern points to a service-side problem.

8x8 - error and failure reports, troubleshooting methods

Is 8WD down or not working?
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