Is AirAsia Berhad down or not working?

What happened to AirAsia, why did the service go down and not work? Here you can see who else is having the same problem with AirAsia, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, AirAsia is working fine, but single failures are possible. If AirAsia does not work for you, then report your problem and write a comment.
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AirAsia outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 12:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

What people report

  • Will not find any flights at any day or time: 100%

Also seeing reports right now

Other services in this category

Facts

Owned by Tune Group
Parent organization Tune Group
Official website airasia.com
Started 1993
Country Malaysia

Related

  • Tune Group

About AirAsia

AirAsia is a Malaysian low-cost airline, also known as AirAsia Berhad or by the code AK. Founded on 20 December 1993, it is owned by Tune Group and headquartered in Kuala Lumpur and Sepang, Malaysia. Its website is www.airasia.com.
AirAsia is a Malaysian low-cost airline, and this status page tracks problems reported with its app and online services. Common issues include login failures, the app freezing or refusing to open, slow performance, update trouble, and server connection errors. Most of these are short-lived, but a few have simple fixes you can try yourself. The sections below explain what usually goes wrong and what to check before assuming the problem is on AirAsia's side.
The AirAsia app and website handle booking, check-in, and account management for the airline. When something breaks, it is usually one of a few things: the app freezes on launch, a login attempt fails, the app runs slowly, or the server connection drops mid-session. Update problems also come up, where a new version installs but behaves worse than before. These issues often clear on their own within a short time. Start on your side. Check that your connection is stable, since a weak signal can look exactly like a server error. If the app won't open or is frozen, force-close it and reopen. A pending app update can cause repeated crashes, so install any available version. If login fails, confirm your details on another device or the website before resetting anything. If the website is also unreachable, the fault is likely with AirAsia's servers rather than your device. In that case, wait it out and check this page for report trends. Avoid deleting the app or wiping data during a confirmed outage, as it rarely helps and loses saved settings.

Questions

Is AirAsia down right now?

According to reports on this page, AirAsia looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for AirAsia yet.

Why does the AirAsia app keep freezing or crash on open?

A frozen app is often running an outdated version or holding corrupted cached data. Install any pending update first. If it still freezes, force-close the app and reopen it. Clearing the app cache is the next step, and reinstalling is the last resort.

I can't log in. Is my account blocked?

Blocked accounts are rare. Failed logins are usually caused by a bad connection, mistyped details, or a temporary server fault. Try the website instead of the app. If login fails there too during a reported problem, wait and try again later before resetting your password.

AirAsia - error and failure reports, troubleshooting methods

Is AirAsia Berhad down or not working?
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Marshall Taylor - 3 years ago - Sep 22, 2023 4:26 PM
I am trying to book air Asia flights to Bali
And all I get is a spinning wheel
The SUPERSALEAU code is not working as well