Is Ali-Express down or not working?

What happened to AliExpress, why did the service go down and not work? Here you can see who else is having the same problem with AliExpress, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Order Tracking, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart, Website.

Current status: No failures

At the moment, according to our data, AliExpress is working fine, but single failures are possible. If AliExpress does not work for you, then report your problem and write a comment.
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AliExpress outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/AliExpress_EN

Facts

Owned by Alibaba Group
Parent organization Alibaba Group
Official website aliexpress.com
Country People's Republic of China

Related

  • Alibaba Group

About AliExpress

AliExpress is a Chinese online marketplace operated by Alibaba Group, with its headquarters in Hangzhou. It runs as an e-commerce platform and online retail service, and its website is aliexpress.com.
AliExpress problems tend to cluster around checkout, order tracking, and app issues. If a page will not load, an order seems stuck, or the app freezes, this page shows what other shoppers are reporting right now. Reports are grouped by service area so you can quickly tell whether the fault is on AliExpress's side or yours. Check back here before contacting support or reinstalling anything.
AliExpress is a Chinese online marketplace owned by Alibaba Group. It connects buyers worldwide with sellers, mostly based in China, across the website and its mobile apps. Orders can take weeks to arrive because goods ship internationally. Common trouble spots include login failures, a frozen or slow app, checkout errors, and order tracking that stops updating. Search and product pages sometimes misbehave, and the shopping cart can empty itself. Server connection errors usually point to an AliExpress-side problem rather than your device. Start on your end: update the app, clear its cache, and confirm your payment method and shipping address are current. Try the website if the app fails, or switch networks. If tracking has not moved, remember long gaps between scans are normal for international parcels.

Questions

Is AliExpress down right now?

According to reports on this page, AliExpress looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for AliExpress yet.

Why is my order tracking not updating for days?

International parcels often sit between carrier scans for long stretches. If tracking is frozen but the site itself works fine, the delay is usually in shipping, not the marketplace.

What should I try first when the app won't open or keeps freezing?

Update the app, then clear its cache and restart your device. If it still fails, use the mobile site or website instead. Widespread reports here usually mean a server-side issue.

AliExpress - error and failure reports, troubleshooting methods

Is Ali-Express down or not working?
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John goggans - 2 years ago - May 3, 2024 4:58 AM
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