Is American Express Co down or not working?
What happened to American Express, why did the service go down and not work? Here you can see who else is having the same problem with American Express, as well as possible solutions. According to our statistics, the following most often do not work: App, Card application, Checking balance, Customer Service, Login, Mobile Login, Paying bill, Payments, Purchases, Using credit card, Web login, Website.
Current status: No failures
Last mass failure data
American Express outage reports in the last 24 hours
User reports by hour (UTC), last 24 hours
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 1 | 0 | 0 | 1 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
| Hour | ||||||
|---|---|---|---|---|---|---|
| Weight | 0 | 0 | 0 | 0 | 0 | 0 |
Total weight in 24 hours: 2 Busiest hour: 17:00 UTC (weight 1)
How this score compares
Current 24-hour weight is 2. Warnings start at 20, Failed at 50. Median services on this language today is 0.
Recent mass outages
- Data about the mass failure began to arrive on Oct 22, 2026 1:30 PM, the service resumed its work on Oct 22, 2026 1:25 PM. Failure duration: 5 minutes.
- Data about the mass failure began to arrive on Oct 6, 2026 4:40 AM, the service resumed its work on Oct 6, 2026 4:35 AM. Failure duration: 5 minutes.
Last 90 days
2 mass outages in 90 days. Median length . Reports most often arrive around 13:00 UTC.
Other services in this category
Official links
- Facebook: https://www.facebook.com/259459370846061
- Twitter: http://www.twitter.com/AmericanExpress
Facts
Related
- Berkshire Hathaway
- The Vanguard Group
- BlackRock
About American Express
American Express is an American multinational financial services corporation headquartered in New York City. It was founded in 1850 and operates in financial services, payments, and related industries. Major shareholders include Berkshire Hathaway, The Vanguard Group, and BlackRock. Its main website is americanexpress.com, with regional sites for countries including the United States, Canada, the United Kingdom, Germany, France, Spain, Italy, Singapore, the Philippines, Japan through partner pages, and several Gulf markets.Questions
Is American Express down right now?
According to reports on this page, American Express looks fine for most people. Isolated failures still happen — report yours if you are stuck.
When was the last mass outage?
The last mass outage ran from Oct 22, 2026 1:30 PM to Oct 22, 2026 1:25 PM (5 minutes).
Why was my AmEx card declined when I still have available credit?
Declines can come from the merchant, a hold on your account, a daily spending limit, or a temporary processor delay. Check your recent activity in the app or online, then contact the number on the back of your card if everything looks normal.
The AmEx app will not load my balance. What should I try first?
Confirm your internet connection, close and reopen the app, and log in through the website instead. If the website shows your balance but the app does not, updating or reinstalling the app usually fixes it.
American Express - error and failure reports, troubleshooting methods
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