Is Asda down or not working?

What happened to Asda, why did the service go down and not work? Here you can see who else is having the same problem with Asda, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Order Tracking, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart, Website.

Current status: No failures

At the moment, according to our data, Asda is working fine, but single failures are possible. If Asda does not work for you, then report your problem and write a comment.
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Asda outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 14:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Facebook: https://www.facebook.com/141700922567987
  • Twitter: http://www.twitter.com/asda

About Asda

Asda is a British supermarket chain headquartered in Leeds. Its main label in English is ASDA.
If Asda is not working for you right now, you are in the right place. This page collects live reports from shoppers across the app, the website, and in-store check-out. Scan the list below to see what others are seeing, then check the guidance on your own setup before assuming the problem is on our side.
Asda is a UK supermarket chain. You can shop online through its website or the Asda app, place grocery orders for delivery or collection, and manage your account from any browser. Many stores also offer self-service check-out and the Rewards programme for points on purchases.

Questions

Is Asda down right now?

According to reports on this page, Asda looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Asda yet.

Asda - error and failure reports, troubleshooting methods

Is Asda down or not working?
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Mary Patricia Cearns - 9 months ago - Jan 16, 2026 6:46 PM
my asda app has blocked me
Richard England - a year ago - Aug 14, 2025 11:43 AM
Total disaster, app won’t open been drastically overcharged on order put in yesterday and delivered today. Whole website is totally useless due to aledged

App and website totally useless due to updating. Overcharged quite a lot on last order delevered today. Cannot contact Asda theve got real problems. If it ain’t broke don’t fix it!! Put it back as was before. Must be costing them a fortune and also the customers.
David - a year ago - Jul 24, 2025 2:04 PM
Just installed Asda app to place an order. But doesn't even try to open.
NB Tesco opens at usual.
Ditching Asda. Bye
Graham - a year ago - Jul 8, 2025 2:42 PM
Asda mobile page not working, can't get to the checkout page, seems been like it for a while .
Pamela - a year ago - Jul 1, 2025 9:34 AM
Cant access the APP, the verification through Cloudflare wont allow me to sign in. I have uninstalled the app and downloaded again but still cont login to app.