Is Santander down or not working?

What happened to Santander, why did the service go down and not work? Here you can see who else is having the same problem with Santander, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Santander is working fine, but single failures are possible. If Santander does not work for you, then report your problem and write a comment.
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Santander outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
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Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 13:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Website: https://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=GSInformacion&canal=CABBEYCOM&cid=1210611410345&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FGSInformacion%2FWC_ACOM_FormA
  • Facebook: https://www.facebook.com/330528723704405
  • Twitter: http://www.twitter.com/santanderuk

Facts

Official website santander.es
Started 1755
Country Spain

About Santander

Santander is a Spanish port city and the capital of the autonomous community of Cantabria. It is recorded as a municipality, and its official website is santander.es.
Santander customers use this page to see whether the bank's digital services are working as expected. We track reported problems across online banking, the mobile app, card payments, ATM access, and money transfers. Reports come from users, so they reflect real experiences rather than scheduled notices. Check here first before calling support. If others see the same fault, it is likely on the bank's side, not yours.
Santander is a major retail bank. Its digital services cover account balances, deposits, withdrawals, bill payments, credit cards, and domestic or international transfers. Customers reach these through the website, the mobile app, and a large ATM network. The most common complaints involve mobile login failures, transfers that stay pending, and card payments declined without a clear reason. ATM availability also drops from time to time, usually in short bursts. Many of these turn out to be brief service disruptions rather than account problems. There are a few checks worth doing before assuming an outage. Confirm your login details are current and that the app is updated. Make sure the recipient's details are correct for transfers. Check whether your card has hit a spending limit or been blocked for security. If everything looks fine on your end and this page shows rising reports, the issue is probably with the bank itself.

Questions

Is Santander down right now?

According to reports on this page, Santander looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Santander yet.

Why can I log in on the website but not in the mobile app?

The two services run separately, so one can fail while the other works. First update the app and check your connection. If reports here show a spike in mobile login problems, the fault is likely temporary and on the bank's side.

My transfer has been pending for hours. What should I do?

Transfers can sit in a pending state during processing delays. Check that the recipient details and any reference numbers are correct. If the details are right and other users report the same delay, wait for the bank to clear the backlog before contacting support.

Santander - error and failure reports, troubleshooting methods

Is Santander down or not working?
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Dennis O'Regan - 3 months ago - Jul 31, 2026 5:51 AM
It's July 31 and Billpay has not worked for about three days. Error message does not make it clear that the problem is on Santander's end.
What a way to run a business.
francis eckroth - 3 months ago - Jul 29, 2026 11:59 AM
i can't get to bill pay. it's been 2 days. why?
John McArdle - 5 months ago - May 26, 2026 9:35 PM
Been trying to open a Santander Online Bank Account for nonresidents for 4 days. It always posts the message “ Hola! Estamos trabajando para mejorar nuestros sistemas. Nuestros canales digitales volverán a estar disponibles en las próximas horas.”
Keith Bown - a year ago - Sep 23, 2025 1:39 PM
I am a TSB customer. On 19th September I used one of your ATMs at The Haymarket Leicester to withdraw cash from my account. Only part of my cash was dispensed and the ATM went out of service. The amount was 20 pounds, One ten pound note was dispensed and the other was trapped in the machine. Please investigate and deposit the undispensed sum back to my amount