Is BOCHK down or not working?

What happened to Bank of China (Hong Kong), why did the service go down and not work? Here you can see who else is having the same problem with Bank of China (Hong Kong), as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Bank of China (Hong Kong) is working fine, but single failures are possible. If Bank of China (Hong Kong) does not work for you, then report your problem and write a comment.
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Bank of China (Hong Kong) outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Owned by BOC Hong Kong (Holdings)
Parent organization BOC Hong Kong (Holdings)
Official website bochk.com
Started 2001

Related

  • BOC Hong Kong (Holdings)

About Bank of China (Hong Kong)

Bank of China (Hong Kong), abbreviated BOCHK, is a banking and financial services company headquartered in Hong Kong. It was founded in October 2001 and is owned by BOC Hong Kong (Holdings). Its official website is bochk.com.
Bank of China (Hong Kong), often shortened to BOCHK, is one of Hong Kong's leading banks. This status page tracks problems with its digital services, from online and mobile banking logins to funds transfers, bill pay, card payments, and ATM access. If something is not working, the reports below show which services are affected and how widespread the issue appears to be.
BOCHK provides banking and financial services across Hong Kong, including deposits, credit cards, fund transfers, and note issuance. Most customers interact with the bank through its online banking platform, the mobile app, and its ATM network. These digital channels handle account balances, bill payments, and transfers every day. When issues arise, they usually affect login screens, slow transaction confirmations, or delayed transfers between accounts. Mobile app updates can also cause temporary login trouble. Card payments and ATM withdrawals occasionally fail during peak hours or maintenance windows. Before assuming the bank is at fault, check a few things. Confirm your internet connection works. Make sure the app is updated to the latest version. Try logging in through the website instead of the app, or the other way around. If a transfer fails, verify the account details and any daily transfer limits. If everything on your end looks fine and the problem persists, the reports on this page can help you confirm whether others are experiencing the same thing.

Questions

Is Bank of China (Hong Kong) down right now?

According to reports on this page, Bank of China (Hong Kong) looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Bank of China (Hong Kong) yet.

Why can I see my balance but not transfer money?

Transfers depend on a different system than balance inquiries, so one can fail while the other works. Check your daily transfer limit and the recipient details first. If those are correct, the transfer system may be having temporary problems.

Can I use the website if the mobile app is not working?

Yes. Online banking through the BOCHK website works independently of the mobile app. During app outages, the web version is often still available, so it is a good alternative for checking balances or making payments.

Bank of China (Hong Kong) - error and failure reports, troubleshooting methods

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