Is Candy Crush down or not working?

What happened to Candy Crush, why did the service go down and not work? Here you can see who else is having the same problem with Candy Crush, as well as possible solutions. According to our statistics, the following most often do not work: Game Play, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Candy Crush is working fine, but single failures are possible. If Candy Crush does not work for you, then report your problem and write a comment.
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Candy Crush outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://facebook.com/244944385603396

Facts

Developer King
Official website candycrushsaga.com

Related

  • King

About Candy Crush

Candy Crush Saga is a 2012 puzzle video game by King. It is available on platforms including Android, iOS, and Windows. The official site is http://www.candycrushsaga.com/.
Candy Crush Saga is a match-three puzzle game from King, released in 2012. If the game will not load, levels freeze, or your progress does not sync, this page collects player reports and status notes. Check here before you reinstall anything — most problems are temporary and clear up on their own.
Candy Crush Saga is a free-to-play puzzle game where you swap candies to clear levels and earn stars. It runs on phones, tablets, and desktop browsers, and it saves your progress through an account so you can pick up where you left off on another device. The game is developed by King. The most common issues are login trouble, failed level syncs, and server connection errors. On event days or after a new update, levels may load slowly or bonus features may misbehave. Occasional crashes after an app update are also reported. If the game misbehaves, first confirm your internet connection works. Then check whether the app or your browser needs an update, and restart the game. Make sure you are logged into the same account on every device. If progress is lost, do not reinstall right away — reinstalling before your account syncs can wipe your local save.

Questions

Is Candy Crush down right now?

According to reports on this page, Candy Crush looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Candy Crush yet.

Why can I not connect to the game servers?

Connection problems usually come from your network or a temporary issue on King's side. Try switching between Wi-Fi and mobile data, then restart the game. If it still fails, the servers may be under load and the problem should resolve on its own.

My progress disappeared. Can I get my levels back?

If you were logged into an account, your progress is saved on the server. Log back in with the same account to restore it. If you played without an account and lost the save, there is unfortunately no way to recover it.

Candy Crush - error and failure reports, troubleshooting methods

Is Candy Crush down or not working?
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