Is Chase down or not working?

What happened to Chase, why did the service go down and not work? Here you can see who else is having the same problem with Chase, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, Account balances and transactions, Account open, Alerts and notifications, App Is Frozen, App Update Issue, App Won't Open, ATM, Bill Pay, Call center, Credit Card, Deposits, Funds Transfer, Login, Mobile Banking, Mobile login, Online Banking, Online Login, Pay with credit card, Poor App Speed, Quick deposit, QuickPay with Zelle, Server Connection, Statements or documents, Trading, Transfer and wires, Ultimate rewards, Web login, Withdrawals.

Current status: No failures

At the moment, according to our data, Chase is working fine, but single failures are possible. If Chase does not work for you, then report your problem and write a comment.
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Last mass failure data
Data about the mass failure began to arrive on Oct 15, 2026 9:25 PM, the service resumed its work on Oct 15, 2026 9:20 PM. Failure duration: 5 minutes.

Chase outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Recent mass outages

  • Data about the mass failure began to arrive on Oct 15, 2026 9:25 PM, the service resumed its work on Oct 15, 2026 9:20 PM. Failure duration: 5 minutes.

Last 90 days

1 mass outages in 90 days. Median length . Reports most often arrive around 20:00 UTC.

What people report

  • Account open: 50%
  • can't log in - then asks for Soc SECURITY # !!: 50%

Other services in this category

Official links

  • Facebook: http://www.facebook.com/603730309652930

About Chase

Chase is a family name, according to Wikidata (instance of: family name). The fact sheet contains no further details about the banking service itself.
Chase offers online and mobile banking, credit cards, and payment services. When something stops working here, it can affect logins, transfers, card payments, or the app itself. This page tracks reported problems in one place, so you can see at a glance whether others are running into the same thing and whether the issue sits with Chase or closer to home.
Chase provides banking services across the web and mobile apps, including account balances, deposits, withdrawals, funds transfers, bill pay, credit card management, and Zelle payments. ATMs, the call center, and trading features are also part of the picture, so coverage here spans both digital and in-person channels. Problems tend to cluster around a few areas. Logins can fail on the web or in the app, sessions may freeze, and updates sometimes leave the app slow or unable to open. Transfers and wires can stall, alerts may stop arriving, and statements might not load. Server connection errors usually point to Chase's side rather than yours. Before reporting an issue, check a few basics. Confirm your internet connection works elsewhere, try the web version if the app misbehaves, and make sure the app is up to date. If a transfer is pending, note the confirmation details before retrying, since duplicate submissions are hard to reverse.

Questions

Is Chase down right now?

According to reports on this page, Chase looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

The last mass outage ran from Oct 15, 2026 9:25 PM to Oct 15, 2026 9:20 PM (5 minutes).

Why can I log in on the website but not the mobile app?

The app and the website use separate sessions, so one can fail while the other works. Force-close the app, reopen it, and check that you have the latest version installed. If it still fails, the problem may be an app-side outage rather than your credentials.

What should I do if a transfer looks stuck?

Do not resubmit the payment right away, since a retry could create a duplicate. Note the confirmation number and any error message, then wait for the status page or Chase support to confirm whether the transfer went through.

Chase - error and failure reports, troubleshooting methods

Is Chase down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
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Shirley Carol Slider - 4 months ago - Jun 20, 2026 10:04 PM
I’m trying to Zelle money to my brother in the Chase Zelle App. The message reads he’s is not registered with Zelle, but he is! We both have Chase accounts.
Valley - 6 months ago - May 1, 2026 2:26 PM
Can’t login to app
hazel ewing - 7 months ago - Mar 11, 2026 7:18 PM
cannot log into my chase online or on my phone
Miss Kathy Thompson - 9 months ago - Jan 13, 2026 2:17 PM
I never used this card for transactions and now they want me to pay$8
SARA GHAEMI - 10 months ago - Jan 3, 2026 9:46 AM
Since the new year started, I have not been able to connect with chase online. I put in my username, password and the keep waiting for minutes and nothing happens. I have tried and tried and I get the same blue background, light circle going around and around and nothing!!!! This has never happened before. I need to get to my chase account and no way to do that.
Shane Morgan - 10 months ago - Dec 12, 2025 3:47 PM
I have transferred money from savings to checking twice this month only to have the transfer not go through. This means that I have all the money in my savings which means that when a check is presented to my checking it causes an overdraft. I have been transferring money this way for years. It has only become a problem this month. Is this a sign of their system being faulty or are they being hacked?
Cosetta M Boone - a year ago - Nov 18, 2025 9:54 PM
I have a duplicate charge on my account. I paid my Citi autopay on 11/13. The charge is on a second time & I do not have enough money in my account to pay it again and I am being charged with on overdrawn account. Why am I having so many problems. I was locked out of my account for 2 days & charges were added that I did not make. It seems like someone else has taken over my account. There used to be a bank person right next to me who always tried to help me but caused me a problem paying 1 of my accounts online for me. I told him it would not work & I remembered how I paid it when I did not have a computer so I now pay it via mail. I do not know why I have so many problems. Maybe I should go back to paying by mail.
ken rose - a year ago - Aug 25, 2025 1:14 AM
chase card sign in not working
Margaret Bambury - a year ago - Jul 2, 2025 12:46 PM
Can’t log in