Is Chess.com down or not working?

What happened to Chess.com, why did the service go down and not work? Here you can see who else is having the same problem with Chess.com, as well as possible solutions. According to our statistics, the following most often do not work: Game Launch, Game Play, Lag / Latency, Login, Purchases, Server Connection.

Current status: No failures

At the moment, according to our data, Chess.com is working fine, but single failures are possible. If Chess.com does not work for you, then report your problem and write a comment.
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Chess.com outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

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Country United States

About Chess.com

Chess.com is an online chess-playing site based in the United States. It runs at https://www.chess.com.
Chess.com is a large online chess-playing site used for live games, puzzles, lessons, and tournaments. When problems happen, they usually show up as lag during a match, trouble signing in, or a purchase that has not applied yet. This page tracks current reports, so you can see whether others are affected or the issue is on your side.
Chess.com is an online chess platform where you can play games against other people or bots, follow tournaments, and take lessons. Accounts are free to create, with optional paid plans for extra features. Most reported issues fall into a few groups. Games can lag or disconnect mid-match, which usually looks like a lost connection on one side. Logins can fail after a password change or a session timing out. Purchases sometimes take longer than expected to show up on an account. Server connection errors tend to appear during busy playing hours. A few checks help narrow things down. Make sure your own connection is stable, close unused tabs or apps, and try a fresh login. If a purchase is missing, confirm the payment went through on your end before reporting it.

Questions

Is Chess.com down right now?

According to reports on this page, Chess.com looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Chess.com yet.

Why did my game lag or disconnect?

Live chess needs a steady connection. A weak network, a VPN, or an unstable mobile signal can cause lag or a sudden drop. Switching networks or restarting the app often fixes it.

I paid for a subscription but my account still shows free. What now?

Check that the payment completed and the receipt matches the account you use. New plans sometimes take a short time to apply. If it still shows free after that, contact Chess.com support with your receipt.

Chess.com - error and failure reports, troubleshooting methods

Is Chess.com down or not working?
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