Is Commonwealth Bank of Australia down or not working?

What happened to CommBank, why did the service go down and not work? Here you can see who else is having the same problem with CommBank, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, CommBank is working fine, but single failures are possible. If CommBank does not work for you, then report your problem and write a comment.
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CommBank outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Facts

Official website commbank.com.au
Started 1911, 1991
Country Australia

About CommBank

Commonwealth Bank of Australia (CommBank, CBA) is an Australian multinational bank. It was founded in 1911 and is headquartered in Sydney, Australia. The bank operates in the banking, financial services, and insurance industries. Its official website is commbank.com.au.
CommBank is the Commonwealth Bank of Australia, one of the country's largest banks. Its app and online banking are used by millions of people daily, so even small disruptions get noticed quickly. This page tracks reported problems with the CommBank app and website, including login failures, frozen screens, update issues, and server connection errors. Reports here reflect user submissions, so a spike usually means a wider problem rather than an issue with your own device.
CommBank offers retail and business banking through its mobile app, NetBank, branches, and ATMs. Customers use it for payments, transfers, card management, and account checks. The issues most often reported are the app freezing, failing to open after an update, slow performance, and trouble signing in. Server connection errors also appear when the bank's own systems are under strain or down for maintenance. Before assuming an outage, check a few things on your side. Confirm your internet connection works in other apps. Make sure the app is updated to the latest version. Try closing and reopening it, or logging in through the website instead. If your card is blocked or your password was recently changed, that can look like a login outage when it is not.

Questions

Is CommBank down right now?

According to reports on this page, CommBank looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for CommBank yet.

Why does the CommBank app keep freezing or crashing?

Freezing is often caused by an outdated app version, low storage on your phone, or a temporary conflict after an update. Install any pending updates, restart your device, and try again. If it continues across connections, the problem may be on the bank's side.

I can't log in to NetBank or the app. What should I check first?

Verify your internet connection, then confirm you are using the correct client number and password. If you recently reset your password, use the new one everywhere. Trying the website instead of the app helps show whether the issue is with your login details or the service itself.

CommBank - error and failure reports, troubleshooting methods

Is Commonwealth Bank of Australia down or not working?
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Mark Furga - 3 months ago - Jul 16, 2026 9:43 PM
I put in four digit code and says error reading?
John - a year ago - Oct 2, 2025 3:10 AM
CommBank down l can’t even log in
Damian R - a year ago - Jun 17, 2025 2:55 AM
Account transfers timing out in app
Janiene Rochelle - a year ago - Jun 3, 2025 12:05 AM
App showing error& won’t open