Is DigiLocker down or not working?

What happened to DigiLocker, why did the service go down and not work? Here you can see who else is having the same problem with DigiLocker, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, DigiLocker is working fine, but single failures are possible. If DigiLocker does not work for you, then report your problem and write a comment.
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DigiLocker outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Facts

Official website digilocker.gov.in

About DigiLocker

DigiLocker (डिजिलॉकर) is an Indian secure cloud-based digital document wallet. It is an instance of a government service. Official site: http://digilocker.gov.in.
DigiLocker is India's secure digital document wallet, run as a government service. It stores official documents like driving licences and marksheets, issued directly by registered sources. When it slows down or refuses to open, it is usually a temporary server issue or an app problem on your phone. This page tracks reports so you can see whether others are affected too.
DigiLocker lets Indian users keep official documents in one cloud account and share them with a verified link. Documents pulled from issuing authorities carry digital validity, so many offices accept them instead of paper copies. You sign in with your mobile number and an OTP, or through Aadhaar-based authentication. The most common problems are login failures, especially when OTP messages arrive late or not at all. The app can freeze on the loading screen, open slowly, or fail to sync documents. Server connection errors tend to appear during high-traffic periods. Start on your side before assuming a full outage. Check your internet connection, update the app to the latest version, and clear its cache if it freezes. If OTPs are delayed, wait a few minutes rather than requesting repeated codes. An outdated app version causes many of these errors on its own.

Questions

Is DigiLocker down right now?

According to reports on this page, DigiLocker looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for DigiLocker yet.

Why am I not receiving the DigiLocker OTP?

Delays usually come from network congestion or SMS traffic on the carrier side. Wait a few minutes before requesting a new code. Repeated requests can add delays. If nothing arrives after several minutes, try a different network such as switching from mobile data to Wi-Fi.

Why does the DigiLocker app freeze or fail to open?

An outdated app version or a full cache is the usual cause. Update the app from your app store, then clear its cache in your phone settings. If it still will not open, restart your device and try again. Persistent failures during heavy traffic are often on the server side.

DigiLocker - error and failure reports, troubleshooting methods

Is DigiLocker down or not working?
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