Is Ekahau Cloud down or not working?

What happened to Ekahau Cloud, why did the service go down and not work? Here you can see who else is having the same problem with Ekahau Cloud, as well as possible solutions. According to our statistics, the following most often do not work: AI Pro, AI Pro Online, Analyzer, Insights, Login, Optimizer, Private 5G, Survey, Website.

Current status: No failures

At the moment, according to our data, Ekahau Cloud is working fine, but single failures are possible. If Ekahau Cloud does not work for you, then report your problem and write a comment.
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Ekahau Cloud outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100023082015001
  • Twitter: http://www.twitter.com/ekahau
Ekahau Cloud brings Ekahau's Wi-Fi planning tools together in one place. If a component fails to load or sign-in stalls, this page shows the current status. We keep it updated during incidents so you can tell quickly whether a problem is on our side or yours.
Ekahau Cloud is the online platform behind Ekahau's wireless network tools. It covers services such as AI Pro, Analyzer, Insights, Optimizer, Survey, and account login. Engineers use it to design, measure, and fine-tune Wi-Fi networks. Private 5G planning is included as well. Most reported issues involve slow dashboard loading, sync delays between devices, or trouble signing in. Website features and Insights can occasionally lag during peak usage. If a project stops syncing, check whether your internet connection is stable first. On your side, confirm you are signed in with the right account and that your browser is up to date. Clearing cache and cookies fixes many login glitches. If you rely on the desktop apps, make sure your Ekahau license is active and your connection allows the required endpoints.

Questions

Is Ekahau Cloud down right now?

According to reports on this page, Ekahau Cloud looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Ekahau Cloud yet.

Why can't I sign in to my Ekahau account?

Check that your email and password are correct and that your browser accepts cookies. If the status page shows a login incident, wait for our engineers to resolve it. Otherwise, reset your password or try a different browser.

Why is my project not syncing between devices?

Sync depends on a stable connection and an active license on each device. Confirm both, then reopen the project. If sync still fails while all services show normal status, contact support with your project details.

Ekahau Cloud - error and failure reports, troubleshooting methods

Is Ekahau Cloud down or not working?
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