Is ESKOM down or not working?

What happened to Eskom, why did the service go down and not work? Here you can see who else is having the same problem with Eskom, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Gas, Login, Pay Bills, Poor App Speed, Power, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Eskom is working fine, but single failures are possible. If Eskom does not work for you, then report your problem and write a comment.
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Eskom outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/652838731409541
  • Twitter: http://www.twitter.com/Eskom_SA

Facts

Official website eskom.co.za
Started 1923
Country South Africa

About Eskom

Eskom is an electricity utility in South Africa. It was founded on 1 March 1923 and is headquartered in Johannesburg. The company operates in the electricity sector, and its official website is eskom.co.za. It is also known as ESKOM, ESCOM, Electricity Supply Commission, and Eskom Holdings.
Eskom is South Africa's national electricity utility. When its digital services have problems, customers often see slow websites, failed logins, or apps that freeze mid-task. On this page you can track current service status, see recent incident patterns, and find practical steps to try before contacting support.
Eskom generates and distributes electricity across South Africa. Alongside the power supply itself, customers use its website and apps for account management, prepaid purchases, and billing. The service categories tracked here reflect that mix: power supply, billing, logins, app performance, and website availability. What usually breaks: the website and app can slow down during high demand, logins may fail after updates, and power status pages can lag behind real conditions. Server connection errors tend to appear when many users check load information at once. What to check on your side: confirm your internet connection works on other sites, make sure the app is updated to the latest version, and clear the app cache if pages load partially. If billing looks wrong, have your account number ready before reaching out. For power interruptions, check whether neighbours or your broader area are affected, since that points to a supply issue rather than your installation.

Questions

Is Eskom down right now?

According to reports on this page, Eskom looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Eskom yet.

Why does the Eskom app freeze or load slowly?

High traffic and older app versions are the usual causes. Update the app first, then clear its cache. If the problem continues, check this page for any active server connection incidents.

What can I do if I cannot log in to my account?

Reset your password first and confirm you are using the correct account details. If the reset email does not arrive, check your spam folder. Widespread login failures usually show up as an active incident on this status page.

Eskom - error and failure reports, troubleshooting methods

Is ESKOM down or not working?
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