Is Facetime down or not working?

What happened to Facetime, why did the service go down and not work? Here you can see who else is having the same problem with Facetime, as well as possible solutions. According to our statistics, the following most often do not work: App, Audio Quality, Joining Conference, Login, Server Connection, Starting Conference, Video Quality, Website.

Current status: No failures

At the moment, according to our data, Facetime is working fine, but single failures are possible. If Facetime does not work for you, then report your problem and write a comment.
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Facetime outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Developer Apple Inc.

Related

  • Apple Inc.

About Facetime

FaceTime is a video and audio communication service developed by Apple Inc., which also holds the design credit. It runs on iOS, macOS, tvOS, and watchOS platforms.
FaceTime is Apple's video and audio calling service, built into iPhone, iPad, and Mac. When something goes wrong, it usually shows up as calls that will not connect, choppy video, or sign-in errors. This page tracks reported issues with FaceTime across its apps and services so you can see whether a problem is on Apple's side or yours.
FaceTime lets Apple users make video and audio calls over the internet, either one-on-one or in group calls. It comes preinstalled on iOS, iPadOS, and macOS devices and links to your Apple ID. No separate account is needed beyond signing in with your Apple credentials. The issues people report most often involve server connection failures, trouble starting or joining a call, and login problems tied to the Apple ID. Video and audio quality can also drop when the network is strained, and group calls tend to feel this first. Before reporting a fault, check a few things on your end. Confirm your device has a working internet connection and that FaceTime is enabled in Settings. Make sure your Apple ID is signed in and your system software is up to date. A restart of the app or the device resolves many minor glitches.

Questions

Is Facetime down right now?

According to reports on this page, Facetime looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Facetime yet.

Why does FaceTime say it cannot verify my email or phone number?

This usually points to an Apple ID sign-in issue. Check that you are signed in with the correct Apple ID in FaceTime settings, confirm your phone number and email are listed there, and make sure your device has a stable internet connection. Signing out and back in often clears the error.

Why is my FaceTime video blurry or cutting out?

Poor call quality usually comes from a weak network. Video adapts to available bandwidth, so a slow Wi-Fi or cellular connection lowers the picture. Try moving closer to your router, switching networks, or closing apps that use bandwidth in the background.

Facetime - error and failure reports, troubleshooting methods

Is Facetime down or not working?
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