Is First Direct down or not working?

What happened to First Direct, why did the service go down and not work? Here you can see who else is having the same problem with First Direct, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, First Direct is working fine, but single failures are possible. If First Direct does not work for you, then report your problem and write a comment.
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First Direct outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/158876870843772
  • Twitter: http://www.twitter.com/firstdirect

Facts

Parent organization HSBC UK
Official website firstdirect.com
Started 1989

Related

  • HSBC UK

About First Direct

First Direct is a UK bank founded in 1989 and headquartered in Leeds. It is a subsidiary of HSBC UK and operates primarily through telephone and online banking. Its website is firstdirect.com.
First Direct is a UK bank that runs almost entirely without branches. Customers use its app, website, and phone service for everyday banking. When something stops working here, it usually affects logins, payments, or the mobile app rather than the accounts themselves. This page collects service status reports so you can tell quickly whether a problem is on the bank's side or yours.
First Direct is a telephone and internet-based bank, part of HSBC UK. It offers current accounts, credit cards, savings, and funds transfer through its online banking site and mobile app. Because there are no branches, digital access is the main way customers manage money. The services that most often report trouble are mobile login, online login, and bill pay. Card payments and ATM withdrawals can also be affected when a wider payment network has issues. Transfers may sit in a pending state during peak times. If a service looks down, first check your own connection and try the app and website separately. Confirm your login details have not changed, and make sure the app is up to date. Clearing the app cache or restarting your device resolves many glitches. If one service fails while others work, the fault is usually narrow and short-lived.

Questions

Is First Direct down right now?

According to reports on this page, First Direct looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for First Direct yet.

First Direct - error and failure reports, troubleshooting methods

Is First Direct down or not working?
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