Is First Energy down or not working?

What happened to FirstEnergy, why did the service go down and not work? Here you can see who else is having the same problem with FirstEnergy, as well as possible solutions. According to our statistics, the following most often do not work: Gas, Login, Pay Bills, Power, Website.

Current status: No failures

At the moment, according to our data, FirstEnergy is working fine, but single failures are possible. If FirstEnergy does not work for you, then report your problem and write a comment.
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FirstEnergy outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/firstenergycorp

Facts

Official website firstenergycorp.com
Started 1997
Country United States

About FirstEnergy

FirstEnergy (Q1419248) is an electric utility headquartered in Akron, Ohio, in the United States. The company was founded in 1997 and operates in the energy industry. Its official website is https://www.firstenergycorp.com. It is also known as First Energy.
FirstEnergy provides electricity to homes and businesses across several US states, and its website also handles bill payment and account management. When storms hit or systems go down, you may notice the outage map, sign-in, or payment pages stop working. This page tracks the current status of those services so you can tell the difference between a problem on FirstEnergy's side and one with your own setup.
FirstEnergy is an electric utility headquartered in Akron, Ohio. Through its operating companies it delivers power to customers in the United States, and its website supports online accounts, bill payment, and outage reporting. The issues customers report most often are power interruptions after storms, a sign-in page that will not load, and payment screens that time out. During severe weather the outage map itself can become slow because so many people check it at once. Energy delivery and website services can fail independently, so a broken login does not mean your power service is affected. If something is not working, first check whether your breaker panel has tripped and whether neighbors still have power. Try a different browser or clear your cache before assuming the site is down. Confirm your payment method and account details are current. If your power is out, report it through the official outage channels rather than refreshing the status page.

Questions

Is FirstEnergy down right now?

According to reports on this page, FirstEnergy looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for FirstEnergy yet.

Why can I sign in to my account but still see no power status updates?

Account access and outage data run on separate systems. During major storms the outage map can lag behind field reports even when the rest of the site works normally. Wait a few minutes and reload the outage map before contacting support.

What should I do if my online payment fails but my power is fine?

A failed payment is usually a website or payment processor issue, not a supply problem. Check that your card details are current, try another browser, and confirm the amount due on your latest bill. If the payment keeps failing, avoid repeat attempts until the service is restored so you do not create duplicate charges.

FirstEnergy - error and failure reports, troubleshooting methods

Is First Energy down or not working?
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