Is FirstLight down or not working?

What happened to FirstLight, why did the service go down and not work? Here you can see who else is having the same problem with FirstLight, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Hosting, Internet, Managed Services, Phone, Total blackout, Website.

Current status: No failures

At the moment, according to our data, FirstLight is working fine, but single failures are possible. If FirstLight does not work for you, then report your problem and write a comment.
Add comment

FirstLight outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 03:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/firstlightfiber

Facts

Official website h2opower.com

About FirstLight

FirstLight Power Resources is a power company. It is classified on Wikidata as a business, and its official website is listed at h2opower.com/firstlight-power.
FirstLight status updates live here. The panel covers the company's internet, email, hosting, phone, and managed services, plus its public website. If a service stops responding, check this page before contacting support. We refresh it continuously, and confirmed incidents appear with plain descriptions of what is affected.
FirstLight is a regional service provider offering fiber internet, business phone lines, hosted email, managed IT services, and web hosting. Many customers rely on it for both connectivity and voice, so a single incident can touch several services at once. This page separates those impacts so you can tell whether your issue is isolated or part of something broader. Common problems include slow or dropped internet during peak hours, VoIP call quality issues, and email delivery delays. Outages tied to fiber cuts or equipment failures usually affect whole neighborhoods or business parks, not single accounts. Phone service may keep working even when data is down, or the reverse. Before reporting a fault, check your router lights and power. Reboot the modem or router, then test a wired connection instead of Wi-Fi. If other services from the same line are still working, the fault is likely local to one device or application.

Questions

Is FirstLight down right now?

According to reports on this page, FirstLight looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for FirstLight yet.

Why do my internet and phone go down at the same time?

Both services often run over the same fiber connection. If the line or a nearby cabinet fails, voice and data can drop together. Restoring the physical link usually brings both back.

What should I try before opening a support ticket?

Check that your equipment has power and that cable connections are secure. Reboot your router or modem and test with a wired connection. If the problem persists after that, report it with the time it started and any error messages you saw.

FirstLight - error and failure reports, troubleshooting methods

Is FirstLight down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
  • No registration required.
  • Messages with obscene language and insults, as well as breaking the law, are not allowed to be published.
  • Active links in the text of the message are not published, but displayed in plain text.
  • It is forbidden to post your own and other people's personal data: addresses, phone numbers, emails, accounts in instant messengers, etc.