Is Fitbit down or not working?

What happened to Fitbit, why did the service go down and not work? Here you can see who else is having the same problem with Fitbit, as well as possible solutions. According to our statistics, the following most often do not work: App, Automatic Tracking, Device, History, Location Tracking, Login, Website.

Current status: No failures

At the moment, according to our data, Fitbit is working fine, but single failures are possible. If Fitbit does not work for you, then report your problem and write a comment.
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Fitbit outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 11:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: http://www.facebook.com/111923968831796
  • Twitter: http://www.twitter.com/fitbitsupport

Facts

Parent organization Google
Official website fitbit.com
Started 2007
Country United States

Related

About Fitbit

Fitbit is an American company that manufactures and distributes fitness trackers. It is a subsidiary of Google, founded in 2007, and headquartered in San Francisco. The company's website is fitbit.com.
Fitbit is Google's fitness wearable brand. The Fitbit app and website let you track steps, sleep, heart rate, and workouts synced from your device. When sync stalls or the app stops loading, this page shows the current status and what might be behind it.
Fitbit makes activity trackers and smartwatches, plus the app and website that store your health data. Your device records activity around the clock and syncs to your account, so most issues show up as missing steps, delayed sleep data, or an app that refuses to load your dashboard. Sync problems are the most common complaint. Bluetooth drops, a phone that has not talked to the tracker in a while, or a stuck background process can all make data look lost when it is just delayed. Login errors and slow app loading also come up during server-side maintenance. Before assuming an outage, check your device battery, confirm Bluetooth is on, and open the Fitbit app to force a manual sync. If the app itself will not load on any network, the problem is more likely on Fitbit's side. Restarting both the tracker and your phone clears a surprising number of sync glitches.

Questions

Is Fitbit down right now?

According to reports on this page, Fitbit looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Fitbit yet.

Why is my Fitbit not syncing with the app?

Usually the connection between the tracker and your phone dropped. Check that Bluetooth is on and the tracker has battery, then open the app and pull down to sync. Restarting both devices resolves most stuck syncs.

How do I fix login problems with the Fitbit app or website?

First confirm your email and password are correct. If you still cannot sign in, try the website instead of the app or clear the app cache. Login failures during widespread incidents usually clear on their own once maintenance ends.

Fitbit - error and failure reports, troubleshooting methods

Is Fitbit down or not working?
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