Is HBO Max down or not working?

What happened to HBO Max, why did the service go down and not work? Here you can see who else is having the same problem with HBO Max, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Search, Server Connection, Video Streaming, Website.

Current status: No failures

At the moment, according to our data, HBO Max is working fine, but single failures are possible. If HBO Max does not work for you, then report your problem and write a comment.
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HBO Max outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 04:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/hbomax

Facts

Owned by Warner Bros. Discovery
Official website hbomax.com, max.com
Started 2020
Country United States

Related

  • Warner Bros. Discovery

About HBO Max

HBO Max is a video-on-demand streaming service owned by Warner Bros. Discovery. It launched on May 27, 2020, is based in the United States, and operates in the streaming industry. Its websites are hbomax.com and max.com, with clients available across multiple platforms.
HBO Max is Warner Bros. Discovery's video-on-demand streaming service, launched in May 2020. It carries films, series, and originals, streamed on demand across apps, browsers, and connected TVs. When something goes wrong, the cause is often local: an outdated app, a stale login session, or a network hiccup. This page tracks reported problems so you can tell the difference between a service outage and an issue on your own setup.
HBO Max is a subscription streaming platform owned by Warner Bros. Discovery. Content plays on demand through mobile apps, smart TV apps, game consoles, and the website at hbomax.com. It runs on a range of operating systems and platforms, which means problems can show up on one device while everything else works fine. The most common reports involve playback: video that buffers, freezes, or refuses to start. Login trouble is frequent too, especially after password changes or app updates. Server connection errors and search failures also come up during busy viewing hours. Before reporting a problem, check a few things. Restart the app, then the device. Confirm your internet connection is stable. Try another device or browser to see if the issue follows you. If the app is outdated, update it. If playback fails everywhere, the problem is likely on the service side, and this page will reflect it.

Questions

Is HBO Max down right now?

According to reports on this page, HBO Max looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for HBO Max yet.

Why does my video keep buffering even though my internet seems fine?

Buffering usually comes from a slow moment in your connection, an overloaded device, or a congested network. Close other apps, restart your router, and lower the playback quality if the option is available. If it only happens on one device, the app or hardware is the likely culprit.

I can't sign in after changing my password. What should I do?

Make sure you're using the new password on every device, since old sessions may have been logged out. Try signing in on the website first. If that works but the app doesn't, clear the app's cache or reinstall it, then sign in again.

HBO Max - error and failure reports, troubleshooting methods

Is HBO Max down or not working?
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David Cassani - a year ago - Apr 9, 2025 5:27 PM
Since 7:00 AM today still frozen, am able to get NETFLIX......