Is HE down or not working?

What happened to Hurricane Electric, why did the service go down and not work? Here you can see who else is having the same problem with Hurricane Electric, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Hosting, Internet, Managed Services, Phone, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Hurricane Electric is working fine, but single failures are possible. If Hurricane Electric does not work for you, then report your problem and write a comment.
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Hurricane Electric outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Total weight in 24 hours: 0 Busiest hour: 03:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: http://facebook.com/287045761241
  • Twitter: http://www.twitter.com/henet

Facts

Official website he.net
Started 1994
Country United States

About Hurricane Electric

Hurricane Electric is a global telecommunications provider headquartered in Fremont, California, United States. The company was founded in 1994 and operates in the computer networking industry. Its official website is he.net. The company is also known as HE, AS6939, he.net, henet, and Hurricane Electric Internet Services.
Hurricane Electric, often shortened to HE or AS6939, is a large telecommunications and internet services provider based in the United States. It runs a global backbone network and offers transit, colocation, hosting, email, and managed services. This status page tracks reported problems with its connectivity, website, email, and other offerings. If your route through HE seems slow or unreachable, check the current reports here before contacting support.
Hurricane Electric is a global telecommunications provider founded in 1994. It operates one of the largest internet backbones in the world and sells services such as dedicated internet access, colocation, web hosting, email, and IPv6 tunneling. Many smaller ISPs and hosting companies buy transit from HE, so issues there can ripple outward to networks you use indirectly. When problems occur, they usually involve routing or BGP flaps, packet loss on specific paths, intermittent latency, or issues with the tunnelbroker service. Email and DNS hiccups are less common but do happen. Because HE is upstream for many other providers, symptoms can appear at a service that has no direct relationship with HE at all. On your side, start with the basics. Run a traceroute to see whether traffic stops inside the HE network. Test with a different connection, such as mobile data. Check whether your own router, firewall, or tunnel configuration changed recently. If the traceroute dies at an HE hop and other users report the same path, the fault is likely upstream of you.

Questions

Is Hurricane Electric down right now?

According to reports on this page, Hurricane Electric looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Hurricane Electric yet.

Why does my connection to some sites fail while others work fine?

That pattern usually points to a routing issue on one path rather than a full outage. Hurricane Electric carries traffic for many networks, so a problem on a single route can break access to a specific site while the rest of the internet stays reachable. Run a traceroute and compare it with current reports.

How can I tell if the problem is my tunnel or the HE network?

Check your tunnel endpoint configuration first, since a wrong address or changed firewall rules look similar to an outage. Then ping and traceroute through the tunnel. If packets vanish inside the HE network and other tunnel users report the same thing, the issue is on the network side.

Hurricane Electric - error and failure reports, troubleshooting methods

Is HE down or not working?
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