Is Hoymiles down or not working?

What happened to Hoymiles, why did the service go down and not work? Here you can see who else is having the same problem with Hoymiles, as well as possible solutions. According to our statistics, the following most often do not work: Gas, Login, Pay Bills, Power, Website.

Current status: No failures

At the moment, according to our data, Hoymiles is working fine, but single failures are possible. If Hoymiles does not work for you, then report your problem and write a comment.
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Hoymiles outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100055157653242
  • Twitter: http://www.twitter.com/HoymilesGlobal

Facts

Official website hoymiles.com

About Hoymiles

Hoymiles is a Chinese manufacturer of inverters (Wikidata: Q122852365). Its official website is https://www.hoymiles.com/. The company is headquartered in Hangzhou.
Hoymiles builds solar microinverters and monitoring tools, and this page tracks the health of its online services. If the app will not load, login fails, or the dashboard stalls, the status updates here tell you whether the problem is on Hoymiles' side or yours. Check back before contacting support.
Hoymiles is a Chinese manufacturer of solar microinverters and related monitoring products. Its web portal and mobile app let homeowners and installers see real-time production data from their PV systems. The company also handles product registration, warranty claims, and firmware updates through its online services. The issues users report most often are login errors, dashboards that stop refreshing, and data gaps after gateway or inverter firmware updates. The website can also be slow to respond during peak times. If your system shows no data, first check whether your DTU or gateway has power and an internet connection. Confirm your Wi-Fi credentials have not changed, then restart the gateway. If the app or website itself will not open, compare it against the status on this page before reinstalling anything.

Questions

Is Hoymiles down right now?

According to reports on this page, Hoymiles looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Hoymiles yet.

Why is my solar production data missing from the app?

Data usually stops flowing when the DTU gateway loses its internet connection or loses power. Check that the gateway is online and has the correct Wi-Fi settings, then restart it. If the gateway looks fine but the dashboard stays empty, check this status page to see whether Hoymiles' servers are having trouble.

What should I do if I cannot log in to my Hoymiles account?

First verify your email and password, and try resetting the password if needed. Clear your browser cache or update the app to the latest version. If login still fails across devices, the issue may be with the Hoymiles service itself — look for a status update on this page before contacting support.

Hoymiles - error and failure reports, troubleshooting methods

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