Is Imou down or not working?

What happened to Imou, why did the service go down and not work? Here you can see who else is having the same problem with Imou, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Imou is working fine, but single failures are possible. If Imou does not work for you, then report your problem and write a comment.
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Imou outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100067878633955
  • Twitter: http://www.twitter.com/imouglobal

Facts

Country Niger

About Imou

Imou is a wadi in the Maradi region of Niger. It is classified as a valley and is located in the country of Niger.
Imou keeps cameras, doorbells, and smart home devices connected through its app, account system, and cloud servers. When something stops working, it is usually one of those pieces, not the camera hardware itself. This page collects user reports in real time, so you can see at a glance whether other people are seeing login failures, app crashes, or devices that will not connect.
Imou is a smart home security platform. You install the mobile app, sign in with an account, and connect cameras or other devices through Imou's servers. The app is the main control point for live views, recordings, and alerts. Problems tend to fall into a few groups. Logins can fail when the account service is strained. Live streams may stall if the server connection drops or the network is slow. The app itself can crash after an update. The website can also go down separately from the app. Before reporting an issue, check a few things on your side. Make sure your phone has a stable internet connection. Confirm the app is updated to the latest version. If a camera is offline, check its power and your router. If everything looks fine locally and reports here are spiking, the problem is likely on Imou's end and worth waiting out.

Questions

Is Imou down right now?

According to reports on this page, Imou looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Imou yet.

Why can't I sign in to the Imou app?

Login problems usually come from the account service rather than your device. First check your password and internet connection. If those are fine and other users are reporting the same issue here, the account servers are likely struggling and the problem should clear on its own.

My camera feed keeps buffering. Is that a server problem?

It can be. Live streams travel through Imou's servers, so a weak server connection causes stuttering or frozen video. But slow home Wi-Fi or a weak mobile signal causes the same symptoms. Test another stream or app first. If those work fine and reports here are elevated, the issue is probably with Imou's infrastructure.

Imou - error and failure reports, troubleshooting methods

Is Imou down or not working?
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