Is Jacksonville Electric Authority (JEA) down or not working?

What happened to Jacksonville Electric Authority (JEA), why did the service go down and not work? Here you can see who else is having the same problem with Jacksonville Electric Authority (JEA), as well as possible solutions. According to our statistics, the following most often do not work: Gas, Login, Pay Bills, Power, Website.

Current status: No failures

At the moment, according to our data, Jacksonville Electric Authority (JEA) is working fine, but single failures are possible. If Jacksonville Electric Authority (JEA) does not work for you, then report your problem and write a comment.
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Jacksonville Electric Authority (JEA) outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100071520175729
  • Twitter: http://www.twitter.com/NewsfromJEA
JEA provides electricity, water, and gas service to homes and businesses in the Jacksonville area. When something stops working, it is usually one of a handful of things: the online account, bill payment, or the service itself. This page collects live status information, outage reports, and service alerts in one place so you can quickly tell whether a problem is on JEA's side or yours. Updates appear as reports come in, so check back here before calling support or troubleshooting on your own.
JEA is a municipal utility serving the Jacksonville, Florida area. Customers use it for electric service, water and sewer, and gas, plus a website and account portal for managing bills and service requests day to day. The most common issues fall into a few groups. Power or gas interruptions usually come from storms, equipment faults, or planned maintenance. Account and login problems tend to happen during password resets or after site updates. Payment failures are often caused by expired cards or browser issues rather than the payment system itself. Before reporting a problem, check whether your neighbors are also affected. If only your home is out, look at your breaker panel, gas valve, or meter. For login trouble, try a different browser or reset your password. If the website will not load, the issue may be local to your network.

Questions

Is Jacksonville Electric Authority (JEA) down right now?

According to reports on this page, Jacksonville Electric Authority (JEA) looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Jacksonville Electric Authority (JEA) yet.

How do I report a power outage to JEA?

You can report an outage through your JEA online account or by phone. Having your account number or service address ready speeds things up. After you report it, you can track restoration status on this page or through JEA's outage map.

Why can I not log in to my JEA account?

Most login problems come from a forgotten password, an outdated browser, or stored credentials that no longer match. Try resetting your password first. If the site itself is unreachable, check the status on this page, since maintenance or an outage on JEA's side can block access temporarily.

Jacksonville Electric Authority (JEA) - error and failure reports, troubleshooting methods

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