Is Key to Trees - Southern Africa down or not working?

What happened to Key to Trees - Southern Africa, why did the service go down and not work? Here you can see who else is having the same problem with Key to Trees - Southern Africa, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Key to Trees - Southern Africa is working fine, but single failures are possible. If Key to Trees - Southern Africa does not work for you, then report your problem and write a comment.
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Key to Trees - Southern Africa outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 01:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Key to Trees - Southern Africa is a mobile app that helps identify trees in the Southern African region. When it misbehaves, you will usually notice it in the app itself: freezes, slow searches, or trouble connecting to the identification service. This page gathers what the app does, what most often goes wrong, and the checks you can run before reporting a problem.
The app offers a guided key for identifying tree species across Southern Africa. You work through questions about leaves, bark, flowers, and habitat until the app narrows down a match. It runs entirely on your device for the identification steps, with some features depending on a network connection. Common issues include the app freezing mid-identification, slow loading of species pages, or the app refusing to open after an update. Server connection errors usually appear when images or updated species data cannot be fetched. Login problems can occur if the stored session has expired. Start on your side: close and reopen the app, check that you have a stable connection, and confirm your app version is current. If a specific feature fails repeatedly, note what you were doing when it happened.

Questions

Is Key to Trees - Southern Africa down right now?

According to reports on this page, Key to Trees - Southern Africa looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Key to Trees - Southern Africa yet.

Why does the app freeze while I am identifying a tree?

The identification key runs on your device and can slow down on older phones or with many other apps open. Close background apps and reopen the app. If the freeze repeats at the same step, report it with the tree group you were searching.

Do I need a network connection to use the app?

The core identification steps work offline, but features such as species images and data updates need a connection. If images fail to load, check your signal or try again on Wi-Fi.

Key to Trees - Southern Africa - error and failure reports, troubleshooting methods

Is Key to Trees - Southern Africa down or not working?
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