Is Leap Card down or not working?

What happened to Leap Card, why did the service go down and not work? Here you can see who else is having the same problem with Leap Card, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Leap Card is working fine, but single failures are possible. If Leap Card does not work for you, then report your problem and write a comment.
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Leap Card outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 06:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website leapcard.ie
Started 2011
Country Ireland

About Leap Card

The Leap card is a public transport payment card in Ireland, introduced in 2011. The official website is leapcard.ie. It is known in Japanese as リープカード and in Irish as Cárta Leap.
Leap Card keeps journeys moving across Ireland with one tap. When the app or website misbehaves, the worry is usually about topped-up funds or blocked travel. This page collects live reports from Leap Card users, so you can see whether others are hitting the same login or connection trouble before you reset anything.
Leap Card is Ireland's integrated fare card, used on buses, rail, Luas and other public transport services. Top-ups and account management run through the official app and leapcard.ie. When things break, it is usually the app freezing mid-session, a failed update, or the server connection dropping during payment. Login loops are also common after password changes. Start on your side. Check your internet connection, then force-close and reopen the app. If it will not open at all, try the website instead. A pending app update can also cause freezes, so install it if one is waiting. For login problems, confirm your details before requesting another reset. If everything works offline but top-ups fail, the issue is likely on the service side. Watch this page for a pattern of reports. Your card itself stays valid for travel; account features are what usually wait for a fix.

Questions

Is Leap Card down right now?

According to reports on this page, Leap Card looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Leap Card yet.

Why does the Leap Card app freeze when I try to top up?

Freezes often come from an interrupted connection or an outdated app version. Force-close the app, reconnect, and update it if a new version is available. If the problem repeats across networks, wait a little and check the report pattern here.

Can I still travel if my Leap Card account will not log in?

Yes. Your card keeps working on transport services even when the app or website is not. Login issues only affect online features like top-ups, refunds and travel history.

Leap Card - error and failure reports, troubleshooting methods

Is Leap Card down or not working?
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