Is M-PESA down or not working?

What happened to M-PESA, why did the service go down and not work? Here you can see who else is having the same problem with M-PESA, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, M-PESA is working fine, but single failures are possible. If M-PESA does not work for you, then report your problem and write a comment.
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M-PESA outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 00:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Facts

Owned by Vodafone
Official website mpesa.in

Related

About M-PESA

M-Pesa is a mobile banking and payment service, also described as an electronic wallet. It is operated by Vodafone. The service operates in Kenya and Tanzania, and an official site is available at https://www.mpesa.in.
M-Pesa is a mobile money and payment service owned by Vodafone. This page tracks reported issues with the app and service, including freezes, login trouble, slow performance, and server connection errors. Reports come from users, so peaks and dips reflect live experience rather than official announcements. If you are seeing a problem right now, check here first, then follow the checks below before contacting support.
M-Pesa lets you send money, pay bills, and manage a mobile wallet from your phone. It runs on network infrastructure owned by Vodafone, so its reliability depends on both the app itself and the connection between your device and those servers. Common issues include the app freezing or refusing to open, failed logins, slow performance, and errors reaching the server. Many of these happen during busy periods or after an app update, when cached data or an outdated version causes conflicts. Before reporting a problem, try a few basics. Confirm your internet connection works in other apps. Force close M-Pesa and reopen it. Check your app store for an update, then clear the app cache or reinstall if the trouble continues. If your login fails repeatedly, reset your credentials through the official channel rather than retrying until lockout.

Questions

Is M-PESA down right now?

According to reports on this page, M-PESA looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for M-PESA yet.

Why does the M-Pesa app freeze or run slowly?

Freezes and slowness often come from an outdated app version or cached data that no longer matches the server. Update the app, then clear its cache or reinstall it. A weak internet connection can also cause the app to hang while waiting for a response.

What does a server connection error mean?

It means the app could not reach M-Pesa's backend, either because of a service disruption or because your device lost its network path. Check that other apps connect normally on your device, then retry. If the error persists across connections, the issue is likely on the service side.

M-PESA - error and failure reports, troubleshooting methods

Is M-PESA down or not working?
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