Is Mercari down or not working?

What happened to Mercari, Inc., why did the service go down and not work? Here you can see who else is having the same problem with Mercari, Inc., as well as possible solutions. According to our statistics, the following most often do not work: App, Check-out, Login, Order Tracking, Website.

Current status: No failures

At the moment, according to our data, Mercari, Inc. is working fine, but single failures are possible. If Mercari, Inc. does not work for you, then report your problem and write a comment.
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Mercari, Inc. outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/233873400143087
  • Twitter: http://www.twitter.com/mercari_app
Mercari is a marketplace app where people buy and sell items directly with each other. When something goes wrong, the cause can sit in the app, the checkout flow, or the seller's side of the order. This page tracks reported problems across Mercari's app, website, login, checkout, and order tracking so you can see what other users are experiencing before you troubleshoot.
Mercari lets individuals list items for sale and buy from other users through its mobile app and website. Orders move through several steps: login, browsing, checkout, payment, and shipment tracking. Each step depends on different systems, so a problem with one does not always mean the whole service is down. Common trouble spots include login loops, checkout failures at the payment stage, listing images that will not upload, and tracking updates that lag behind the carrier's own page. Slow load times in the app are also frequently reported during busy shopping periods. Before reporting an issue, try closing and reopening the app, checking your internet connection, and confirming your payment method is valid and up to date. If a tracking number shows no movement, compare it directly on the carrier's site. If the problem persists, note what step of the order failed — it makes a report far more useful.

Questions

Is Mercari, Inc. down right now?

According to reports on this page, Mercari, Inc. looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Mercari, Inc. yet.

Why can I browse listings but not complete checkout?

Checkout uses a separate payment system from browsing, so the two can fail independently. First check that your payment method is current and not expired. If payment details look correct and checkout still fails, the issue is likely on Mercari's payment side rather than your account.

My order tracking has not updated. What should I do?

Tracking on Mercari can lag behind the carrier's own system. Copy the tracking number from your order page and check it on the carrier's website. If the carrier shows movement but Mercari does not, wait a bit for the update. If the carrier also shows nothing, contact the seller through the app's message feature.

Mercari, Inc. - error and failure reports, troubleshooting methods

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