Is Metrobank down or not working?

What happened to Metrobank, why did the service go down and not work? Here you can see who else is having the same problem with Metrobank, as well as possible solutions. According to our statistics, the following most often do not work: Account Balances, ATM, Bill Pay, Credit Card, Deposits, Funds Transfer, Mobile Banking, Mobile Login, Online Banking, Online Login, Withdrawals.

Current status: No failures

At the moment, according to our data, Metrobank is working fine, but single failures are possible. If Metrobank does not work for you, then report your problem and write a comment.
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Metrobank outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 08:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Facebook: https://www.facebook.com/metrobank
  • Twitter: http://www.twitter.com/@Metrobank

Facts

Official website metrobank.com.ph
Started 1962
Country Philippines

About Metrobank

Metrobank, or Metropolitan Bank and Trust Company, is a bank in the Philippines. It was established in 1962 and is headquartered in Makati City. The bank operates in commercial banking, investment banking, and related financial services. Its official website is metrobank.com.ph.
Metrobank, formally the Metropolitan Bank and Trust Company, is one of the largest universal banks in the Philippines. This status page tracks its digital services, including online banking, mobile apps, ATM access, and account transfers. If something feels off, check here first before calling support. We list current incidents and recent problems for each service so you can see whether the issue is on Metrobank's side or yours.
Metrobank is a major Philippine bank headquartered in Makati City. Its customers use a wide set of services: account balances, deposits, withdrawals, bill pay, credit cards, funds transfers, and banking through web and mobile apps. The bank was founded in 1962 and serves clients through branches, ATMs, and digital channels. Digital banking services tend to see the most reported issues. Mobile login and online login can fail during maintenance windows or after app updates. Funds transfers and bill pay sometimes post late, or transactions hang in a pending state. ATM withdrawals may be declined even when balances look correct. Card payments can also fail if the processing network is under strain. Before reporting a problem, check a few things on your end. Confirm your internet connection and try switching between mobile data and Wi-Fi. Make sure your app is updated to the latest version. Verify your login credentials and check whether caps lock is on. If a transfer is pending, allow some time before retrying, since duplicate submissions can cause errors. Clearing the app cache or logging in through the website can help isolate the cause.

Questions

Is Metrobank down right now?

According to reports on this page, Metrobank looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Metrobank yet.

Why can I not log in to the Metrobank app?

Login failures usually come from an outdated app, a weak connection, or temporary maintenance on the bank's servers. Update the app, check your connection, and try again after a few minutes. If the status page shows an ongoing incident with Mobile Login or Online Login, wait until it is resolved.

My funds transfer is stuck as pending. What should I do?

Pending transfers often clear on their own once processing catches up. Avoid submitting the same transfer again, since that can create duplicates. If it stays pending for longer than expected, contact Metrobank support with the transaction reference number so they can trace it.

Metrobank - error and failure reports, troubleshooting methods

Is Metrobank down or not working?
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