Is Windows Live ID down or not working?

What happened to Microsoft Account, why did the service go down and not work? Here you can see who else is having the same problem with Microsoft Account, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, App.

Current status: No failures

At the moment, according to our data, Microsoft Account is working fine, but single failures are possible. If Microsoft Account does not work for you, then report your problem and write a comment.
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Microsoft Account outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/131664630202173
  • Twitter: http://www.twitter.com/Microsoft

Facts

Official website account.microsoft.com

About Microsoft Account

Microsoft Account, formerly known as Windows Live ID, is a user account that provides access to Microsoft-owned services. It was developed and is provided by Microsoft. The official site is account.microsoft.com.
Microsoft Account is the single sign-in behind most of Microsoft's services. When it has problems, the effects show up everywhere at once: Outlook, Xbox, OneDrive, Teams, and Windows sign-in itself. This status page tracks the current state of the service so you can tell whether an issue sits with Microsoft or with your own setup.
A Microsoft account is a user account that provides access to Microsoft-owned services with one set of credentials. It grew out of Microsoft Passport and Windows Live ID, and today it covers sign-ins across consumer and business products alike. Because it is shared infrastructure, problems tend to be broad. Password resets may stall, two-factor codes may not arrive, or sign-in may fail across several apps at the same time. The account portal at account.microsoft.com is usually the fastest place to see if the service itself is unhealthy. Before assuming an outage, check a few things on your side. Confirm your password is current. Look in your spam folder for verification mail. Make sure your phone's clock is correct, since authenticator codes depend on accurate time. A second browser or device can also rule out a local session problem.

Questions

Is Microsoft Account down right now?

According to reports on this page, Microsoft Account looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Microsoft Account yet.

Why can't I sign in even though my password is correct?

Sign-in failures can come from the account service itself rather than your credentials. Check the current status on this page. If everything looks healthy, clear your browser cache or try a different device before resetting your password.

My security code never arrives. What should I do?

First confirm the phone number or email on your account is still up to date. Delays can also happen if verification services are under strain, so check this page. If codes still fail, use an authenticator app instead of SMS, since it does not depend on message delivery.

Microsoft Account - error and failure reports, troubleshooting methods

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