Is Microsoft Authenticator down or not working?

What happened to Microsoft Authenticator, why did the service go down and not work? Here you can see who else is having the same problem with Microsoft Authenticator, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Microsoft Authenticator is working fine, but single failures are possible. If Microsoft Authenticator does not work for you, then report your problem and write a comment.
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Microsoft Authenticator outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 08:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

About Microsoft Authenticator

Microsoft Authenticator is software for password management and two-factor authentication. It runs on Microsoft Windows and Android.
Microsoft Authenticator handles sign-in approvals, two-factor codes, and password autofill for Microsoft accounts. When the app is slow, frozen, or can't reach the server, signing in to work or personal accounts becomes difficult. This page tracks reported problems and separates app-side issues from account or network trouble.
Microsoft Authenticator is a mobile app for verifying sign-ins and managing passwords. You use it to approve login requests, generate verification codes, and in some versions, autofill credentials. Problems usually fall into a few groups: the app freezes or won't open, updates fail, approval requests arrive late or not at all, or the app can't reach Microsoft's servers. Start on your own device. Make sure the app is updated to the latest version. Check your internet connection, and try switching between Wi-Fi and mobile data. If push notifications never arrive, check that notifications are allowed for the app in your phone's settings. If sign-in fails everywhere, the issue may sit with your account or your organization's settings rather than the app itself. Admins in managed environments can confirm whether conditional access or tenant changes are behind the problem. Restarts, reinstalling without deleting your account entry, and re-registering the device resolve a surprising number of cases.

Questions

Is Microsoft Authenticator down right now?

According to reports on this page, Microsoft Authenticator looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Microsoft Authenticator yet.

Why am I not receiving approval requests in the app?

Usually this is a notification issue on the phone. Confirm notifications are enabled for the app, disable battery optimization for it, and check that your internet connection is stable. If the requests still don't appear, use the verification code shown in the app as a fallback and re-register the device if needed.

What should I do if the app freezes or won't open?

Close the app completely and reopen it, then restart the phone. If that doesn't help, check for an update in your app store. As a last resort, reinstall the app, keeping in mind you may need to re-add your accounts.

Microsoft Authenticator - error and failure reports, troubleshooting methods

Is Microsoft Authenticator down or not working?
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