Is My Social Security down or not working?

What happened to My Social Security, why did the service go down and not work? Here you can see who else is having the same problem with My Social Security, as well as possible solutions. According to our statistics, the following most often do not work: App, Forms & Applications, Login, Payments, Updates, Website.

Current status: No failures

At the moment, according to our data, My Social Security is working fine, but single failures are possible. If My Social Security does not work for you, then report your problem and write a comment.
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My Social Security outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 10:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

My Social Security is the online account portal from the Social Security Administration. You can check your benefit records, request replacement cards, and manage payments without visiting an office. Most sign-in and display problems can be solved from this page. This status page tracks whether the service is reachable, whether logins are working, and whether account pages load correctly.
My Social Security lets people with a Social Security number create a personal online account. You can view your earnings history, see benefit estimates, check payment dates, change your address, and request proof of benefit letters. Applications and forms are also part of the service, so you can start or track claims online. Common issues fall into a few groups. Login failures often come from forgotten credentials or from ID verification, which requires answering identity questions and sometimes waiting for an activation code by mail. Pages that load slowly or display old information usually follow heavy traffic or scheduled maintenance. Payment history and statements may briefly lag during update windows. Before reporting a problem, check a few things on your side. Confirm your username and password, and use the recovery flow if needed. Make sure your browser is current and cookies are allowed for the site. Clear cached pages if statements look stale. If you requested an activation code, allow a few business days for postal delivery. If everything checks out and the site still fails, the issue is likely on the service side and worth reporting here.

Questions

Is My Social Security down right now?

According to reports on this page, My Social Security looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for My Social Security yet.

Why can I not sign in to my account?

The most frequent causes are a mistyped username or password, a locked account after repeated attempts, or an incomplete identity verification step. Use the recovery options on the login page first. If verification is still pending by mail, wait for the code to arrive before trying again.

Why does my payment or statement information look out of date?

Statements and payment records update on their own schedule, and delays are common after benefit changes or address updates. If the site is loading normally, give the data a day or two to refresh. Persistent mismatches are best raised directly with the Social Security Administration.

My Social Security - error and failure reports, troubleshooting methods

Is My Social Security down or not working?
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