Is MyDigi Mobile App down or not working?

What happened to MyDigi Mobile App, why did the service go down and not work? Here you can see who else is having the same problem with MyDigi Mobile App, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, MyDigi Mobile App is working fine, but single failures are possible. If MyDigi Mobile App does not work for you, then report your problem and write a comment.
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MyDigi Mobile App outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 22:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

MyDigi Mobile App is the mobile app for managing your Digi account. On this page you can see whether problems are coming from the app itself, from login, or from Digi's servers. Reports from users like you feed the status board, so it updates as issues appear and fade. Nothing here replaces official support, but it helps you figure out where the fault sits before you spend time troubleshooting.
MyDigi Mobile App is a self-service application for Digi subscribers. It lets you check your balance, manage your plan, view usage, and handle account settings from your phone. Most tasks that used to require a call or a store visit happen inside the app. Typical problems fall into a few groups. The app may freeze or refuse to open, often after an update. Login can fail if credentials are wrong or the account is locked. Slower-than-usual performance and server connection errors usually point to network or backend trouble rather than your device. Before reporting, try a few basics. Close and reopen the app. Check that you have the latest version installed. Confirm your mobile data or Wi-Fi is working by loading another site. If login is the issue, verify your password and check for caps lock. These steps rule out the most common local causes.

Questions

Is MyDigi Mobile App down right now?

According to reports on this page, MyDigi Mobile App looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MyDigi Mobile App yet.

Why does the app freeze or crash when I open it?

This often happens after an update or when the app has been running in the background for a long time. Force-close the app, clear its cache if your phone allows it, and reopen it. If the problem continues, reinstalling the app usually helps.

I cannot log in to my account. What should I check first?

Make sure your username and password are correct and that caps lock is off. If you recently changed your number or account details, you may need to reset your password. If the app shows a connection error instead of a login error, the issue may be with Digi's servers rather than your credentials.

MyDigi Mobile App - error and failure reports, troubleshooting methods

Is MyDigi Mobile App down or not working?
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