Is my.gov.au down or not working?

What happened to MyGov, why did the service go down and not work? Here you can see who else is having the same problem with MyGov, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection, Website.

Current status: No failures

At the moment, according to our data, MyGov is working fine, but single failures are possible. If MyGov does not work for you, then report your problem and write a comment.
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MyGov outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Twitter: http://www.twitter.com/myGovau

Facts

Official website my.gov.au
Country Australia

About MyGov

myGov, also known as my.gov.au, is an Australian government online services website. It is operated in Australia and can be found at https://my.gov.au/.
myGov is the Australian government's online portal for accessing services like Centrelink, Medicare, and the ATO from one account. When the site or app runs into trouble, this page tracks it. We collect user reports, look for patterns, and post updates here. If sign-in fails or pages time out, check this page first before contacting a service line.
myGov brings multiple Australian government services together behind a single login. You link services such as Medicare, Centrelink, and my ATO to your account, then manage them from the website or the mobile app. The most common problems are login errors, usually caused by a forgotten password, an expired code, or a linked service that has dropped off. The app can freeze after an update or refuse to open on older phones. Server connection errors tend to appear when the site is under heavy load, often around payment days or tax time. Before reporting a fault, try these steps. Confirm your internet connection works on another site. Update the app to the latest version, or clear your browser cache if you use the website. If a linked service is missing, sign in on the website and relink it. Make sure your myGov account still has your current mobile number, since login codes are sent there.

Questions

Is MyGov down right now?

According to reports on this page, MyGov looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MyGov yet.

Why can't I sign in to myGov even though my password is correct?

Check that the security code sent to your mobile number matches what you entered, and that your number is still current. If a linked service is causing the error, try signing in on the website rather than the app.

The myGov app won't open after updating. What should I do?

Close the app completely and reopen it. If it still freezes, uninstall and reinstall it, then sign in again. Your linked services stay attached to your account, so nothing is lost.

MyGov - error and failure reports, troubleshooting methods

Is my.gov.au down or not working?
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