Is MyGovId down or not working?

What happened to MyGovId, why did the service go down and not work? Here you can see who else is having the same problem with MyGovId, as well as possible solutions. According to our statistics, the following most often do not work: App, App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection, Website.

Current status: No failures

At the moment, according to our data, MyGovId is working fine, but single failures are possible. If MyGovId does not work for you, then report your problem and write a comment.
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MyGovId outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 02:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

Official links

  • Facebook: https://www.facebook.com/266248597041742

Facts

Official website mygovid.gov.au
Started 2019
Country Australia

About MyGovId

MyGovID is official government software for authenticating people's identification in Australia. It launched in June 2019 and is available at mygovid.gov.au.
MyGovID is Australia's official digital identity app, used to prove who you are when accessing government services online. When it stops working, the cause is often on the login or server connection side. This page tracks reported problems with the app and website, so you can see whether others are affected too before spending time troubleshooting on your own.
MyGovID lets you create a digital identity and use it to sign in to participating Australian government services. It verifies your identity documents and links them to a single set of login credentials. Many people use it daily for tax, Centrelink, and Medicare access. Problems usually show up as the app freezing, failing to open, or refusing to accept your login. Sluggish performance and server connection errors are also common, especially around peak times like tax season. Updates occasionally cause issues on older phones. Start by checking that your app is up to date and that your phone meets the minimum requirements. A poor internet connection can cause login failures that look like outages. If the app is frozen, force close it and reopen. Check this page for live reports before deleting and reinstalling, since reinstalling means setting up your identity again.

Questions

Is MyGovId down right now?

According to reports on this page, MyGovId looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for MyGovId yet.

Why does the MyGovID app freeze or fail to open?

A frozen app is often caused by an outdated version or low memory on your device. Force close the app, restart your phone, and check for updates in your app store. If it still fails, check this page for server-side reports.

What should I do if my login keeps failing?

Confirm you are entering the correct email and password, and that your internet connection is stable. Check that your identity strength level meets the requirements of the service you are trying to reach. Widespread login errors usually show up here as a spike in reports.

MyGovId - error and failure reports, troubleshooting methods

Is MyGovId down or not working?
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