Is Reels & Story Maker down or not working?

What happened to Reels & Story Maker, why did the service go down and not work? Here you can see who else is having the same problem with Reels & Story Maker, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, Reels & Story Maker is working fine, but single failures are possible. If Reels & Story Maker does not work for you, then report your problem and write a comment.

Reels & Story Maker outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 20:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Reels & Story Maker is a video and story editing app for short-form social content. This status page tracks reported problems with the app. Common issues include freezes, failed launches, login errors, slow performance, and trouble connecting to the service's servers. If the app stops working after an update or mid-edit, you are not alone. Check the current reports below to see whether others are seeing the same thing, then review the troubleshooting tips further down the page.
Reels & Story Maker lets you edit short videos and stories for social media, combining clips, music, and templates on your phone. Because it handles video processing and often connects to remote servers for templates, media, or account sync, it can fail in several distinct ways. The most frequent problems are the app freezing during export, slow rendering, failure to open after an update, and login errors. Server connection errors usually point to a problem on the service side, not your device. If the app freezes or runs slowly, close it fully and reopen it. Free up storage space, since video editing needs room for temporary files. If it will not open at all, try clearing the app cache, or reinstall it if the problem started after an update. For login issues, confirm your credentials and check whether your network blocks the service.

Questions

Is Reels & Story Maker down right now?

According to reports on this page, Reels & Story Maker looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Reels & Story Maker yet.

Why does the app freeze when I export a video?

Exporting is the most demanding step, especially for longer clips. Close background apps, free up storage, and lower the resolution if the problem repeats. A fresh install can also help.

I updated the app and now it won't open. What should I do?

Restart your device first. If that doesn't work, clear the app's cache, then reinstall it. Check the store listing for pending patches, since update issues are often fixed quickly.

Reels & Story Maker - error and failure reports, troubleshooting methods

Is Reels & Story Maker down or not working?
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