Is Shopee down or not working?

What happened to Shopee, why did the service go down and not work? Here you can see who else is having the same problem with Shopee, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart.

Current status: No failures

At the moment, according to our data, Shopee is working fine, but single failures are possible. If Shopee does not work for you, then report your problem and write a comment.
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Shopee outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Weight 0 0 0 0 0 0
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Total weight in 24 hours: 0 Busiest hour: 08:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website shopee.com, shopee.sg, shopee.com.hk, shopee.tw, shopee.co.id, shopee.com.my, shopee.ph, shopee.co.th, shopee.com.br
Started 2015
Country Singapore, Indonesia, Malaysia, Philippines, Taiwan, Thailand, Vietnam, Argentina, Brazil, Chile, Colombia, Mexico

About Shopee

Shopee is a Singaporean e-commerce company founded in 2015 and headquartered in Singapore. It is an online shopping platform in the retail sector, operating across Asia and Latin America through regional sites including shopee.com, shopee.sg, shopee.tw, shopee.co.id, shopee.com.my, shopee.ph, shopee.co.th, and shopee.com.br.
Shopee is an online marketplace that operates across many countries in Asia and Latin America. When the platform has problems, the effects usually show up during checkout, in search results, or as slow loading in the app. This status page tracks reported issues with Shopee services, so you can see whether a problem you are facing is isolated to your device or part of a wider disruption affecting other shoppers at the same time.
Shopee is a Singapore-based e-commerce platform where buyers and sellers trade goods through a mobile app and website. It operates local sites across Southeast Asia, Taiwan, and Latin America, handling everything from product listings and search to payment, cart management, and order tracking. The most common issues involve server connection errors, checkout failures, and login problems. The app can also freeze, run slowly, or refuse to open after an update. Product pages sometimes fail to load, and shopping carts may not update correctly. Many of these problems trace back to high traffic during sales events or glitches after an app release. Before reporting an issue, check a few things on your side. Confirm your internet connection is stable, close and reopen the app, and make sure you are running the latest version from your app store. Clearing the app cache or logging out and back in resolves many account-related errors. If the site works in a browser but not in the app, the problem is likely local to your installation.

Questions

Is Shopee down right now?

According to reports on this page, Shopee looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Shopee yet.

Why does checkout keep failing on Shopee?

Checkout failures usually come from a payment gateway issue, an unstable connection, or heavy traffic during a sale. Try a different payment method, refresh the page, and confirm your card details are current. If it still fails, the problem may be on Shopee's side.

What should I do when the Shopee app freezes or won't open?

Close the app completely and reopen it. If that does not help, update to the latest version, clear the app cache, or reinstall the app. These steps fix most frozen or slow app problems without affecting your account.

Shopee - error and failure reports, troubleshooting methods

Is Shopee down or not working?
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