Is celestial dome down or not working?

What happened to Sky, why did the service go down and not work? Here you can see who else is having the same problem with Sky, as well as possible solutions. According to our statistics, the following most often do not work: Account, E-mail, Internet, Landline Internet, Landline Phone, Login, Mobile App, Mobile Internet, Mobile Phone, No Signal, Phone, Television, Texting, Total blackout, TV, TV Streaming, Website.

Current status: No failures

At the moment, according to our data, Sky is working fine, but single failures are possible. If Sky does not work for you, then report your problem and write a comment.
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Sky outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Website: http://www.sky.com/helpcentre/servicestatus/

About Sky

The sky is the region of the atmosphere and outer space visible from the surface of the Earth. It is also called the celestial dome, celestial vault, or firmament.
The Sky entry on OutageStats collects reports tied to sky-related services, from TV and broadband to mobile and landline lines. When problems appear, they cluster around signal loss, streaming failures, and login trouble. This page gives you a calm overview of what has been reported, so you can tell the difference between a fault on your side and something affecting many people at once.
Sky covers television, internet, phone, and mobile services. The most common complaints involve TV signal dropouts, broadband slowing or cutting out, and apps failing to sign in. Mobile data and texting issues are reported less often but do happen, usually alongside wider network faults. Before you file a report, check the basics. Restart your router or set-top box and give it a few minutes. Look at your cables and confirm the account is still active and paid up. A quick test on another device helps narrow things down. If neighbours or colleagues notice the same problem, it is likely a shared fault and a report here adds useful signal. If only your household is affected, the fix is probably local — equipment, wiring, or account status.

Questions

Is Sky down right now?

According to reports on this page, Sky looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Sky yet.

Why is my Sky TV picture freezing or breaking up?

A weak or interrupted signal is the usual cause. Check that cables are seated properly, then restart your set-top box. Bad weather can also affect the satellite feed for a short time.

What should I try before reporting a broadband fault?

Restart your router and wait a couple of minutes for it to reconnect. Test with a wired connection if you can, and confirm no other device is saturating the line. If the problem continues, report it here.

Sky - error and failure reports, troubleshooting methods

Is celestial dome down or not working?
Leave your comment describing the failure and share with other users how to solve the problem.
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Craig Dunn - 3 months ago - Jul 20, 2026 9:50 PM
I have been without sky broadband since 5pm it's now 11pm
Mary Daly - 3 months ago - Jul 5, 2026 7:10 PM
No internet between the hours of 1600 hrs & 2000hrs today, 5th July. This is the third time this week.
BR6 area. Orpington.
Nikki - 4 months ago - Jun 28, 2026 8:05 PM
I ternetd down I. My area of Hertfordshire has been since around 1 this afternoon
Wes. S - 4 months ago - Jun 7, 2026 1:50 PM
Sky tv off and on all week. Some channels totally blue screen. Possible solar storm?
Michelle D - 6 months ago - Apr 29, 2026 2:01 AM
CNN & Channel 4 both pixelated. Can't view programs. Other channels working yet on main ally sky Q as well as additional mini boxes same issue on both channels.
Ozzy - 6 months ago - Apr 24, 2026 3:28 AM
No phone
No internet
D Street - 7 months ago - Mar 22, 2026 11:38 PM
Trying to download SNL from last night and says no connection to internet - but only when try to download that one show
Risa - 8 months ago - Mar 3, 2026 10:55 AM
Is SKY TV having problem in the Cranleigh area? Piture keeps breaking up.
DAvid Clarke - 9 months ago - Jan 13, 2026 10:01 AM
Sky TV not working Bournemouth
Janis - 9 months ago - Jan 10, 2026 7:07 AM
Sky TV not working
Christopher Yee - a year ago - Aug 29, 2025 9:54 AM
My Sky Broadband issues started last friday 22/08/2025 around 11:00am and didn't got fixed until 26/08/2025 13:00. Then broadband downtime again on next day 27/08/2025 around 14:00 and back online on next day 28/08/2025 14:30 for just an hour then until now broadband still down. Wimborne, Dorset BH21 1BJ
Mick - a year ago - Aug 27, 2025 6:56 AM
No satlight signal
Elaine Rutland-Smith - a year ago - Aug 13, 2025 8:11 AM
Internet has been down in Tring area since morning of Saturday 8th August and would like to know when it will be restored as is causing many problems. Thank you.