Is Star Citizen down or not working?

What happened to Star Citizen, why did the service go down and not work? Here you can see who else is having the same problem with Star Citizen, as well as possible solutions. According to our statistics, the following most often do not work: Friends / Social, Game Launch, Game Play, Lag / Latency, Login, Matchmaking, Purchases, Server Connection, Website.

Current status: No failures

At the moment, according to our data, Star Citizen is working fine, but single failures are possible. If Star Citizen does not work for you, then report your problem and write a comment.
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Star Citizen outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
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Total weight in 24 hours: 0 Busiest hour: 15:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/426976044011090
  • Twitter: http://www.twitter.com/RobertsSpaceInd

Facts

Developer Cloud Imperium Games
Official website robertsspaceindustries.com

Related

  • Cloud Imperium Games

About Star Citizen

Star Citizen is a massively multiplayer space trading and combat video game developed by Cloud Imperium Games. It runs on Windows and is available through the official website robertsspaceindustries.com. The game spans space simulation, trading, combat, and multiplayer genres.
Star Citizen is a massively multiplayer space trading and combat game developed by Cloud Imperium Games. Because it blends persistent online worlds, frequent patching, and heavy client requirements, issues can range from login failures and launcher problems to server instability during peak hours. This page tracks reported problems with game launch, gameplay, latency, matchmaking, purchases, and the official website, so you can quickly tell whether an issue sits with the game or with your own setup.
Star Citizen is an in-development multiplayer space simulation covering trading, combat, and exploration. Players connect through a launcher and RSI account services before entering persistent game servers. Services tied to the game include login, account authentication, the store for ship purchases, and the Robert Space Industries website. The most common problems reported are slow or failed downloads and patches, login errors when account servers are under load, stutter or high latency in busy areas, and crashes on launch. Store transactions and web authentication can also lag behind during major events or new patch waves. Before reporting an issue, check that your launcher is up to date, verify your internet connection, and confirm your system meets the game's demands — the client is resource-heavy. Restarting the launcher or clearing its cache resolves many stuck-download cases. If purchases fail, avoid retrying repeatedly so you don't create duplicate transactions.

Questions

Is Star Citizen down right now?

According to reports on this page, Star Citizen looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Star Citizen yet.

Why does Star Citizen take so long to download or patch?

The game client is very large, and patch days push heavy traffic to download servers. Slow speeds during a new release are usually server load, not a fault on your end. A wired connection and restarting the launcher can help.

What should I check if I can't log in to my RSI account?

First confirm your credentials on the official website. If the site loads fine, clear the launcher cache and try again. Login problems that affect everyone at once usually point to authentication service strain rather than your account.

Star Citizen - error and failure reports, troubleshooting methods

Is Star Citizen down or not working?
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