Is SUBWAY down or not working?

What happened to Subway, why did the service go down and not work? Here you can see who else is having the same problem with Subway, as well as possible solutions. According to our statistics, the following most often do not work: Account, Login, Mobile App, Website.

Current status: No failures

At the moment, according to our data, Subway is working fine, but single failures are possible. If Subway does not work for you, then report your problem and write a comment.
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Subway outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

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Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Official website subway.com, order.subway.com, subway.com, subway-sandwiches.de, subway.com, subway.com, subway.com.pr, subway.ru, subway.com.br, subwaymexico.com.mx, subway.in, subway.co.jp, subwayarabia.com, subway.fi, subway.co.kr, mysubway.ge, subway.co.uk, subway.com.au, dein-subway.de
Started 1965
Country United States

About Subway

Subway is an American sandwich restaurant chain in the fast food industry. It was founded on August 28, 1965 by Fred DeLuca and Peter Buck. The company operates as a franchise, is headquartered in Milford, Connecticut, and is based in the United States. Its official website is subway.com, with separate regional sites for markets including the United Kingdom, Germany, France, Japan, India, Brazil, and Australia.
Subway runs one of the largest sandwich restaurant chains in the world, and its digital services cover a lot of ground. The website, mobile app, and online ordering all connect to the same systems. When something breaks, it can show up as login errors, a stalled app, or an order page that will not load. This page tracks reported problems across those services.
Subway is an American fast food chain known for submarine sandwiches and salads. It was founded in 1965 and operates through franchisees in many countries, each often with its own local site and ordering platform. Digital services include the main website, the mobile app, account management, and online ordering. Problems usually cluster in a few places. The app may fail to load menus or past orders. Login can reject correct credentials, especially after a password reset. Online ordering sometimes fails at checkout or at the payment step. If you are having trouble, check a few things first. Confirm your app is updated to the latest version. Try signing in on the website to see if the account itself works. Clear the app cache or test a different browser. If only one feature is failing, such as coupons or order tracking, it may be a service-side issue that resolves on its own.

Questions

Is Subway down right now?

According to reports on this page, Subway looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Subway yet.

Why can I not sign in to my Subway account?

Check that your email and password are entered correctly, then try a password reset. If the reset email never arrives, check your spam folder. Account services can go down during busy ordering periods, so waiting a short while and trying again often helps.

My order failed at checkout but I was still charged. What now?

Pending charges can appear even when an order does not complete. Wait for the authorization to settle, since failed orders are usually reversed. If the charge stays on your card, contact Subway's customer support or your card issuer with the date and amount.

Subway - error and failure reports, troubleshooting methods

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