Is SuccessFactors down or not working?

What happened to SuccessFactors, why did the service go down and not work? Here you can see who else is having the same problem with SuccessFactors, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, SuccessFactors is working fine, but single failures are possible. If SuccessFactors does not work for you, then report your problem and write a comment.
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SuccessFactors outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 16:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Facts

Parent organization SAP
Official website successfactors.com
Started 2001
Country United States

Related

  • SAP

About SuccessFactors

SAP SuccessFactors is a human resources software company founded in 2001 and headquartered in the United States. It is a subsidiary of SAP and operates in the human resources industry. The company's website is at successfactors.com.
SuccessFactors is SAP's cloud platform for human resources. Companies use it for payroll, performance reviews, learning, and employee records. When it slows down or refuses a login, whole teams feel it, because HR work tends to run on schedules. This page tracks reported problems with the service and helps you figure out whether the issue sits with the platform or with your own setup.
SAP SuccessFactors is a suite of human capital management tools delivered through the browser and mobile apps. Employers use it to manage hiring, onboarding, time tracking, benefits, and training. Access is usually tied to your company's account, so most employees reach it through a link from their HR department or a company portal. The problems we see reported most often are login failures, slow page loads, and frozen screens in modules like the performance form or the learning catalog. Server connection errors tend to cluster during peak usage windows, such as the days before payroll cutoff or open enrollment. Mobile app issues usually show up after an app update on your phone. Before reporting a problem, check a few things on your end. Try the desktop site instead of the mobile app, or the other way around. Confirm your company network has not started blocking the service, especially if you are on a VPN. Clear the browser cache, then sign in again. If your employer uses single sign-on, test that the link they gave you opens correctly, since a broken SSO redirect can look exactly like a SuccessFactors outage.

Questions

Is SuccessFactors down right now?

According to reports on this page, SuccessFactors looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for SuccessFactors yet.

Why can I log in on desktop but not in the mobile app?

The app and the website authenticate separately. An outdated app version is the usual cause. Update the app, then sign in again. If it still fails, check whether your company requires a specific SSO link for mobile access.

What should I do if pages keep freezing during a performance review?

Save any text you have entered outside the form first, in case the session drops. Then reload the page and try a different browser. Slow forms are often caused by a stale session or an overloaded company instance, not by the module itself.

SuccessFactors - error and failure reports, troubleshooting methods

Is SuccessFactors down or not working?
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