Is Surfshark down or not working?

What happened to Surfshark, why did the service go down and not work? Here you can see who else is having the same problem with Surfshark, as well as possible solutions. According to our statistics, the following most often do not work: App, Login, VPN, Website.

Current status: No failures

At the moment, according to our data, Surfshark is working fine, but single failures are possible. If Surfshark does not work for you, then report your problem and write a comment.
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Surfshark outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
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Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 21:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/100064678300488
  • Twitter: http://www.twitter.com/surfshark

Facts

Official website surfshark.com
Started 2018

About Surfshark

Surfshark is a virtual private network provider, founded in 2018 and operated by Nord Security. It offers apps for multiple platforms, including Android, iOS, Windows, macOS, and Linux. The official website is surfshark.com.
Surfshark is a virtual private network service, launched in 2018. This status page tracks the health of its apps, website, login system, and VPN connections. If something feels off — a dropped tunnel, a stalled download, an app that will not sign in — this page tells you whether the problem is on our side or yours. Updates appear here as soon as we confirm them.
Surfshark routes your internet traffic through encrypted servers so your location and activity stay private. You use it through apps on desktop and mobile, or browser extensions, all tied to a single account. Like any network service, it depends on servers, authentication systems, and local connectivity working together at the same time. The usual trouble spots are connection failures after an app update, servers that refuse a handshake, and login sessions that expire without warning. Slow speeds are often regional rather than a service-wide fault. Website issues tend to affect account management more than the VPN itself. Before reporting a problem, check the status page for open incidents. Then try a different server location, restart the app, and confirm your subscription is active. If other websites load normally without the VPN, your own connection is probably fine. Testing on a second device helps narrow things down quickly.

Questions

Is Surfshark down right now?

According to reports on this page, Surfshark looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Surfshark yet.

Why does my Surfshark app keep disconnecting?

Frequent disconnects usually come from an unstable local network, a conflicting security tool, or an outdated app version. Update the app first, then try a different server and protocol. If the status page shows no incidents, the fault is likely on your end.

How do I know if a login problem is account-related or a service outage?

Check the status page for incidents affecting authentication. If nothing is listed, verify your subscription status and reset your password through the official website. Widespread login failures are always reported here when confirmed.

Surfshark - error and failure reports, troubleshooting methods

Is Surfshark down or not working?
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