Is Telkomsel down or not working?

What happened to Telkomsel, why did the service go down and not work? Here you can see who else is having the same problem with Telkomsel, as well as possible solutions. According to our statistics, the following most often do not work: E-mail, Mobile internet, Mobile phone, No signal, Texting, Total blackout, Website.

Current status: No failures

At the moment, according to our data, Telkomsel is working fine, but single failures are possible. If Telkomsel does not work for you, then report your problem and write a comment.

Telkomsel outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
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Hour
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Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 09:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/157697287618387
  • Twitter: http://www.twitter.com/telkomsel

Facts

Owned by Telkom Indonesia, Singtel
Parent organization Telkom Indonesia
Official website telkomsel.co.id
Started 1995
Country Indonesia

Related

About Telkomsel

Telkomsel is an Indonesian telecommunications company founded in 1995 and headquartered in Jakarta. It is owned by Telkom Indonesia and Singtel, with Telkom Indonesia as its parent company. Its official website is telkomsel.co.id.
Telkomsel is Indonesia's largest mobile network operator, jointly owned by Telkom Indonesia and Singtel. When its services go down, the effects are wide: calls fail, text messages sit unsent, and mobile data drops out entirely. This page collects live reports from users across Indonesia, so you can quickly see whether a problem is on your end or on the network itself.
Telkomsel provides mobile phone service, mobile internet, texting, and e-mail access to customers throughout Indonesia. It was founded in 1995 and operates under brands including KartuAs, KartuHALO, and SimPATI. Common issues include no signal in a given area, slow or absent mobile data, delayed SMS delivery, and, in rare cases, a total blackout affecting voice and data together. The website can also go offline independently of the network. Before reporting a fault, check a few things on your side. Confirm your SIM has active credit or a valid plan, try toggling airplane mode, and restart your phone. If others nearby on Telkomsel report the same problem, it is almost certainly a network issue rather than your device.

Questions

Is Telkomsel down right now?

According to reports on this page, Telkomsel looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Telkomsel yet.

Why do I have signal but no mobile data on Telkomsel?

Data outages can affect mobile internet while voice and SMS keep working. First check that mobile data is enabled and your data plan is active. If everything on your phone looks correct and others report the same issue, the network is likely at fault.

Does a Telkomsel outage affect e-mail and texting too?

It depends on the cause. A fault in the SMS system will delay text messages without touching mobile data. A wider network failure can take down calls, texting, e-mail, and internet access together. The service list on this page shows which categories are receiving reports.

Telkomsel - error and failure reports, troubleshooting methods

Is Telkomsel down or not working?
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