Is Tesco PLC down or not working?

What happened to Tesco, why did the service go down and not work? Here you can see who else is having the same problem with Tesco, as well as possible solutions. According to our statistics, the following most often do not work: Account, App, App Is Frozen, App Update Issue, App Won't Open, Check-out, Login, Mobile App, Order Tracking, Poor App Speed, Product Page, Search, Server Connection, Shopping Cart, Website.

Current status: No failures

At the moment, according to our data, Tesco is working fine, but single failures are possible. If Tesco does not work for you, then report your problem and write a comment.
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Tesco outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 06:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Other services in this category

Official links

  • Twitter: http://www.twitter.com/Tesco

Facts

Owned by Norges Bank, Deutsche Bank, BlackRock, Schroders
Official website tescoplc.com, tesco.ie, tesco.hu, itesco.sk, itesco.cz, tesco.pl, tesco.sk
Started 1919
Country United Kingdom

Related

About Tesco

Tesco is a British multinational retailer founded in 1919. The company is headquartered in the United Kingdom and operates in the grocery retail sector. Its official site is tescoplc.com.
Tesco is one of the largest grocery retailers in the United Kingdom, and its website and mobile app handle a huge volume of shopping every day. When those services slow down or stop responding, it affects checkout, order tracking, and account access all at once. This page collects user reports so you can see whether Tesco problems are widespread or limited to your own connection and device.
Tesco operates supermarkets across the UK and beyond, alongside an online grocery service. The website and mobile app let customers browse products, manage a Clubcard account, book delivery slots, and track orders. Everything runs on Tesco's own systems, so a fault at their end can affect several features at the same time. Common trouble spots include the checkout failing at the payment step, delivery slots not loading, and the app freezing on startup or after an update. Login problems and slow product searches also come up regularly during busy shopping periods, especially around weekends and holidays. Before reporting an issue, check a few things on your side. Make sure the app is updated to the latest version, try closing and reopening it, and test the website in a different browser. A quick check of your own internet connection helps too. If the site works but the app does not, the problem is likely local to the app rather than Tesco's servers.

Questions

Is Tesco down right now?

According to reports on this page, Tesco looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for Tesco yet.

Why can I browse the Tesco website but not complete checkout?

Checkout often runs on separate systems from product browsing, so one can fail while the other stays up. Check your saved payment details first. If those are correct and payment still fails, the issue is most likely on Tesco's side and worth reporting here.

The Tesco app keeps freezing after I updated it. What should I do?

Try closing the app fully and reopening it, then restart your phone if that does not help. Clearing the app's cache can also fix startup freezes. If the app still will not open, use the website in the meantime and report the app issue here.

Tesco - error and failure reports, troubleshooting methods

Is Tesco PLC down or not working?
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