Is UAE PASS down or not working?

What happened to UAE PASS, why did the service go down and not work? Here you can see who else is having the same problem with UAE PASS, as well as possible solutions. According to our statistics, the following most often do not work: App Is Frozen, App Update Issue, App Won't Open, Login, Poor App Speed, Server Connection.

Current status: No failures

At the moment, according to our data, UAE PASS is working fine, but single failures are possible. If UAE PASS does not work for you, then report your problem and write a comment.
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UAE PASS outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 23:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Also seeing reports right now

Other services in this category

UAE PASS is the national digital identity app for the United Arab Emirates. It lets residents sign in to government and private services with a single verified account. When the app freezes, refuses to log you in, or cannot reach the server, this page tracks reported problems and helps you figure out whether the issue is on your side or on the service itself.
UAE PASS gives users one verified digital identity for accessing government services, signing documents, and confirming who they are online. It relies on a mobile app, backend identity verification, and constant server connections. Common problems include a frozen app, the app failing to open after an update, login failures, and slow performance. Server connection errors usually point to a service-side disruption, while freezing or crash-on-open issues often relate to your device. Start by checking your internet connection, then force-close and reopen the app. Make sure you are running the latest version from your app store. If login still fails, try again after a few minutes. If many users report the same error, the problem is likely with the service, not your device.

Questions

Is UAE PASS down right now?

According to reports on this page, UAE PASS looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

We do not have a recorded mass outage for UAE PASS yet.

Why does the UAE PASS app freeze or close on its own?

Freezing often comes from an outdated app version, low device storage, or a corrupted cache. Update the app, clear its cache, or reinstall it. If the problem continues for many users, it may be a service-side issue.

What should I do if I cannot log in to UAE PASS?

First confirm your internet connection and that you are using the correct credentials. If the app shows a server connection error, the service may be temporarily unavailable. Wait a few minutes and try again before contacting support.

UAE PASS - error and failure reports, troubleshooting methods

Is UAE PASS down or not working?
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