Is Ubisoft Connect down or not working?

What happened to Ubisoft Connect, why did the service go down and not work? Here you can see who else is having the same problem with Ubisoft Connect, as well as possible solutions. According to our statistics, the following most often do not work: Buying, Connection server, Download, Enter, Game Play, Login, Online gaming, Play game, Purchase, Server Connection, Updates, Website.

Current status: No failures

At the moment, according to our data, Ubisoft Connect is working fine, but single failures are possible. If Ubisoft Connect does not work for you, then report your problem and write a comment.
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Last mass failure data
Data about the mass failure began to arrive on Oct 21, 2026 5:15 AM, the service resumed its work on Oct 21, 2026 5:10 AM. Failure duration: 5 minutes.

Ubisoft Connect outage reports in the last 24 hours

User reports by hour (UTC), last 24 hours

Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0
Hour
Weight 0 0 0 0 0 0

Total weight in 24 hours: 0 Busiest hour: 05:00 UTC (weight 0)

How this score compares

Current 24-hour weight is 0. Warnings start at 20, Failed at 50. Median services on this language today is 0.

Recent mass outages

  • Data about the mass failure began to arrive on Oct 21, 2026 5:15 AM, the service resumed its work on Oct 21, 2026 5:10 AM. Failure duration: 5 minutes.

Last 90 days

1 mass outages in 90 days. Median length . Reports most often arrive around UTC.

Other services in this category

Official links

  • Facebook: https://www.facebook.com/UbisoftConnect
  • Twitter: http://www.twitter.com/UbisoftConnect

Facts

Developer Massive Entertainment
Owned by Ubisoft
Official website uplay.ubisoft.com, connect.ubisoft.com

Related

  • Ubisoft
  • Massive Entertainment

About Ubisoft Connect

Ubisoft Connect, previously called Uplay and Ubisoft Game Launcher, is a digital distribution and digital rights management platform maintained by Ubisoft. It was developed by Massive Entertainment and is available on Windows, PlayStation, Xbox, and other platforms. Official sites are uplay.ubisoft.com and connect.ubisoft.com.
Ubisoft Connect is Ubisoft's platform for buying, downloading, and playing its games. It handles sign-in, purchases, game updates, and online features across PC and consoles. When it has problems, you may not be able to log in, launch games, or reach online servers. This page tracks reported issues so you can tell whether the trouble is on Ubisoft's side or yours.
Ubisoft Connect, formerly known as Uplay, is the digital storefront, launcher, and rights management platform run by Ubisoft. It covers buying games, downloading them, applying patches, and connecting to online services in titles like its multiplayer releases. The parts that most often cause trouble are the login servers, download and update delivery, and the online services behind specific games. A failed sign-in or a stuck download does not always mean a full outage. Sometimes only one service is affected, such as multiplayer matchmaking while downloads work fine. Before reporting a problem, check your internet connection, confirm your account details, and make sure the launcher itself is up to date. Firewall or antivirus software can block the client from reaching Ubisoft's servers. If the platform shows a service interruption here, waiting for Ubisoft to resolve it is usually the only fix.

Questions

Is Ubisoft Connect down right now?

According to reports on this page, Ubisoft Connect looks fine for most people. Isolated failures still happen — report yours if you are stuck.

When was the last mass outage?

The last mass outage ran from Oct 21, 2026 5:15 AM to Oct 21, 2026 5:10 AM (5 minutes).

Why can I launch the app but not sign in?

Sign-in uses a separate service from the client itself. The app can open even when the authentication servers are down or unreachable. Check your connection and firewall, and if the platform shows a login outage, wait until Ubisoft restores it.

Does Ubisoft Connect work the same on consoles?

The core account, purchases, and rewards carry across platforms, but console access runs through each platform's own store and network. Some services, like downloads or online play, depend on both Ubisoft's servers and the console platform's servers.

Ubisoft Connect - error and failure reports, troubleshooting methods

Is Ubisoft Connect down or not working?
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David D - a year ago - Jul 30, 2025 2:05 AM
GAME NOT CONNECTING, PLUS STOP ALL OF THE CHEATERS IN DARK ZONE - IT IS A VERY LARGE PROBLEM OR ARE YOU MAKING MONEY FROM ALL OF THE THOUSANDS OF CHEATERS IN DIVISION 2, I HAVE BEEN A PLAYER 6YRS NOW, FRIENDS LEAVING BECAUSE OF CHEATERS. DO YOU PEOPLE CARE ANYMORE ?