Is bt.com down or not working?

What happened to bt.com, why did the website go down and not work? Here you can see who else is having the same problem with bt.com, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Account, Mobile App.

Current status: No failures

At the moment, according to our data, bt.com is working fine, but single failures are possible. If bt.com does not work for you, then report your problem and write a comment.

What to do if the site bt.com is not available? Try our guide.

bt.com outage reports in the last 24 hours

bt.com - error and failure reports, troubleshooting methods

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Technical information

Main page title:
Broadband, TV Packages, TNT Sports & Mobile Deals | BT
Main page description:
From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. Find more BT products here.
Protocol:
https
Status code:
200
Page size:
115.3 KB
Response time:
1.719sec.
IP:
213.121.43.137
Response headers:
date: Mon, 30 Sep 2024 20:36:24 GMT
content-type: text/html; charset=utf-8
server: CloudFront
apigw-requestid: e77HcjYsoAMEY2g=
x-frame-options: SAMEORIGIN
x-powered-by: Next.js
cache-control: private, no-cache, no-store, max-age=0, must-revalidate
vary: Accept-Encoding
via: 1.1 96bbdd3a7f25156daf49a9ffc457edcc.cloudfront.net (CloudFront)
x-amz-cf-pop: IAD66-C1
x-amz-cf-id: 9heOwGON5dj4CpLD7UHLc9h46tGCgVcIYLj-syUq23FZ7nSPkUunPw==
age: 139
strict-transport-security: max-age=31536000; includeSubDomains; preload
feature-policy: geolocation 'self'
set-cookie: visid_incap_2593777=LUadHWbdTam0GnLSShIaY8gL+2YAAAAAQUIPAAAAAACa/6A7/VV6NMSEY9sfXYXU; expires=Mon, 29 Sep 2025 23:21:16 GMT; HttpOnly; path=/; Domain=.ps.intdigital.ee.co.uk,incap_ses_8076_2593777=exsbSN/oSXfbnGTHSLcTcMgL+2YAAAAAbM6F07JvuVeeYjId740TbQ==; path=/; Domain=.ps.intdigital.ee.co.uk,visid_incap_3141921=v5//mt/9QKWcjK1Wx2zBc8cL+2YAAAAAQUIPAAAAAACBAVOTWMVE77Jo0N4BciK+; expires=Tue, 30 Sep 2025 15:34:17 GMT; HttpOnly; path=/; Domain=.bt.com,nlbi_3141921=S2E2coFArVYpCGBXLImEzQAAAACijD6r1Ji9GQz4g+sTlJwj; HttpOnly; path=/; Domain=.bt.com,incap_ses_1043_3141921=L5t/BKOOKRpSQrmZHnt5DsgL+2YAAAAAtVLfI9VBrHU3K/ssnz+Hnw==; path=/; Domain=.bt.com
x-cdn: Imperva, Imperva
x-iinfo: 13-8822767-8822768 SNNN RT(1727728573799 10943) q(0 0 0 -1) r(1 1) U12, 17-51881615-51881635 NNNY CT(56 62 0) RT(1727728583933 111) q(0 0 0 1) r(0 3) U12
x-llid: f7d4347d0ffcb0f965ac68d7e8e69d9d
content-security-policy: frame-ancestors 'self'; default-src blob: https: data: *.sprinklr.com wss://*.sprinklr.com *.liveperson.net wss://*.liveperson.net 'unsafe-inline' 'unsafe-eval';
connection: close
transfer-encoding: chunked
DNS records:
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ttl600
A address213.121.43.137
ttl600
A address213.121.43.3
ttl600
A address213.121.43.136
ttl600
A address213.121.43.2
ttl600
A address213.121.43.135
ttl600
MX exchangebtgroupcloud-mail-onmicrosoft-com.mail.protection.outlook.com
priority10
NS valueDYDNS1.bt.com
NS valueDYDNS0.bt.com
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SOA nsnameEDDNS0.bt.com
hostmasterzzdnsr.bt.com
serial2006030173
refresh28800
retry7200
expire604800
minttl600

How to solve problems with bt.com

Errors on the bt.com website can be either on the server side or on your side (client side). If there is practically nothing to be done about errors on the server side (it remains only to wait for the site to work again), then with errors on the client side it is possible to solve the problem with the availability of bt.com on your own.