Is helpscout.com down or not working?

What happened to helpscout.com, why did the website go down and not work? Here you can see who else is having the same problem with helpscout.com, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Account, Mobile App.

Current status: No failures

At the moment, according to our data, helpscout.com is working fine, but single failures are possible. If helpscout.com does not work for you, then report your problem and write a comment.
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What to do if the site helpscout.com is not available? Try our guide.

helpscout.com outage reports in the last 24 hours

helpscout.com - error and failure reports, troubleshooting methods

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Technical information

Main page title:
Help Scout: Shared Inbox, Help Center, & Live Chat SoftwareFollow us on X / TwitterFollow us on FacebookFollow us on LinkedInFollow us on InstagramFollow us on X / TwitterFollow us on FacebookFollow us on LinkedInFollow us on Instagram
Main page description:
Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
Protocol:
https
Status code:
200
Page size:
828.0 KB
Response time:
0.208sec.
IP:
65.9.95.5
Response headers:
accept-ranges: bytes
access-control-allow-origin: *
age: 34691
cache-control: public, max-age=0, must-revalidate
content-disposition: inline
content-length: 847899
content-type: text/html; charset=utf-8
date: Tue, 01 Oct 2024 03:26:01 GMT
etag: "7a1156fad462cd5baf0a50c5db04ed53"
server: Vercel
strict-transport-security: max-age=63072000
x-vercel-cache: HIT
x-vercel-id: fra1::crvxt-1727753161661-f54a79874491
connection: close
DNS records:
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ttl60
A address18.239.18.47
ttl60
A address18.239.18.83
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A address18.239.18.58
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MX exchangeaspmx3.googlemail.com
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MX exchangeaspmx.l.google.com
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MX exchangealt2.aspmx.l.google.com
priority5
MX exchangeaspmx2.googlemail.com
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MX exchangealt1.aspmx.l.google.com
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NS valuens-1110.awsdns-10.org
NS valuens-823.awsdns-38.net
NS valuens-1677.awsdns-17.co.uk
NS valuens-471.awsdns-58.com
TXT entriesgoogle-site-verification=W_SB7gGr3N5gurqigSUE7o4OaB-_Zr-xwJQ5kYvShc8
TXT entriesdetectify-verification=d03dee38aabc09e9209216de6c1b3c7a
TXT entriesgoogle-site-verification=7rftRKvhMtsjecKJpaUOudw791ovg5VspsFBIb3ze6Q
TXT entriesx9r8b4m24ypp60mth5j3gwwrg2pjc4fm
TXT entriesstatus-page-domain-verification=mldc670fsjnb
TXT entriesv=spf1 include:helpscoutemail.com include:_spf.google.com include:servers.mcsv.net include:stspg-customer.com include:2760806.spf07.hubspotemail.net -all
TXT entrieskjy16gczcr4vbkzr15g6j3w5wsycm8xb
SOA nsnamens-471.awsdns-58.com
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SEO headers

h4 SimplePowerfulPersonal
h4 AI toolsyour teamwill love
h5 Empower your team
h5 Empower your customers
h6 Delivering delight, not more AI hype
h4 Customer Support
h4 Email Management
h5 Industries
h4 Help Scout Blog
h4 Guides & Tools
h4 Join a Live Class
h5 Get Inspired
h5 Become a Power User
h6 Building Your AI Support Stack
h4 About Us
h4 Careers
h5 Dig Deeper
h6 Crafting culture at Help Scout
h4 SimplePowerfulPersonal
h4 AI toolsyour teamwill love
h5 Empower your team
h5 Empower your customers
h6 Delivering delight, not more AI hype
h4 Customer Support
h4 Email Management
h5 Industries
h4 Help Scout Blog
h4 Guides & Tools
h4 Join a Live Class
h5 Get Inspired
h5 Become a Power User
h6 Building Your AI Support Stack
h4 About Us
h4 Careers
h5 Dig Deeper
h6 Crafting culture at Help Scout
h1 The customer-first platformyour whole team will love
h2 Outstanding support with a personal touch
h6 Power your team
h6 Empower customers
h6 Brianne Henderlong
h2 The future is stillcustomer-first
h2 Get Started
h4 Product
h4 Compare
h4 Company
h4 Support

How to solve problems with helpscout.com

Errors on the helpscout.com website can be either on the server side or on your side (client side). If there is practically nothing to be done about errors on the server side (it remains only to wait for the site to work again), then with errors on the client side it is possible to solve the problem with the availability of helpscout.com on your own.