Is taobao.com down or not working?

What happened to taobao.com, why did the website go down and not work? Here you can see who else is having the same problem with taobao.com, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Account, Mobile App.

Current status: No failures

At the moment, according to our data, taobao.com is working fine, but single failures are possible. If taobao.com does not work for you, then report your problem and write a comment.

What to do if the site taobao.com is not available? Try our guide.

taobao.com outage reports in the last 24 hours

taobao.com - error and failure reports, troubleshooting methods

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Technical information

Main page title:
淘宝
Main page description:
淘宝网 - 亚洲较大的网上交易平台,提供各类服饰、美容、家居、数码、话费/点卡充值… 数亿优质商品,同时提供担保交易(先收货后付款)等安全交易保障服务,并由商家提供退货承诺、破损补寄等消费者保障服务,让你安心享受网上购物乐趣!
Protocol:
https
Status code:
200
Page size:
60.1 KB
Response time:
1.974sec.
IP:
59.82.122.130
Response headers:
server: Tengine
content-type: text/html; charset=utf-8
transfer-encoding: chunked
connection: close
vary: Accept-Encoding, Accept-Encoding, Ali-Detector-Type, X-Host, x-document-bundle, Accept-Encoding, Origin
date: Mon, 30 Sep 2024 23:30:50 GMT
x-server-id: 28c3d6b2523ca52c32ad72931842b19abc402af022adf9a58ce806b0fd87ed8718860f5b9ea54579
x-air-hostname: air-ual033003048125.rg-us-east.us68
x-air-trace-id: a3b55c9717277390490456487e
cache-control: max-age=0, s-maxage=116
x-node: dc177704a47e48cf58fe0cc3b65a9271
x-eagleeye-id: a3b55c9717277390490456487e
x-wh-action: crossEngineRewrite
x-retmsg: ok
x-content-type: text/html; charset=utf-8
streaming-parser: open
x-retcode: SUCCESS
etag: W/"f9b0-apW5cjq4+a6bFNmG5CNBhoRdrZk"
x-readtime: 1561
x-via: de5.l1, ens-cache8.de5, l2de3.l2, ens-cache1.l2de3, wormholesource033005122091.center.na610
x-air-source: proxy
x-xss-protection: 1; mode=block
strict-transport-security: max-age=31536000
timing-allow-origin: *
eagleid: a3b55c9717277390490456487e, 2ff6309f17277390886791742e
server-timing: rt;dur=1.566,eagleid;desc=a3b55c9717277390490456487e
via: ens-cache1.l2de3[1655,1256,200-0,C], ens-cache5.l2de3[1258,0], ens-cache2.nl3[0,0,200-0,H], ens-cache11.nl3[4,0]
age: 38
ali-swift-global-savetime: 1727739050
x-cache: HIT TCP_MEM_HIT dirn:-2:-2
x-swift-savetime: Mon, 30 Sep 2024 23:30:50 GMT
x-swift-cachetime: 116
x-air-pt: pt0
DNS records:
A address59.82.43.239
ttl300
A address59.82.43.238
ttl300
A address59.82.44.240
ttl300
A address59.82.122.165
ttl300
A address59.82.43.234
ttl300
A address59.82.122.130
ttl300
A address59.82.121.163
ttl300
A address59.82.122.140
ttl300
AAAA address2408:4001:f10::6f
ttl300
AAAA address2408:4001:f00::3c
ttl300
AAAA address2401:b180:7003::ed
ttl300
AAAA address2401:b180:7003::aa
ttl300
AAAA address2408:4001:f10::5e
ttl300
AAAA address2401:b180:7003::25
ttl300
AAAA address2401:b180:7003::6b
ttl300
AAAA address2408:4001:f00::87
ttl300
MX exchangemx1.alibaba-inc.com
priority10
NS valuens7.taobao.com
NS valuens5.taobao.com
NS valuens6.taobao.com
NS valuens4.taobao.com
TXT entriesgoogle-site-verification=NcvM6FnQshEU6o8Gfh9ltaJBbeIK3IvTHFov3cBgbnQ
TXT entriesv=spf1 include:spf1.staff.mail.aliyun.com -all
TXT entries_globalsign-domain-verification=157cDcvACzpSsuBRFQ3_ew3qtN13OmuDC-Q8Hg0CO9
TXT entries5hrp21wwcjlvc2s1nhy8mmptb5tcdv7q
TXT entriesverify_03bb39867a788339b1430997a40e273c

How to solve problems with taobao.com

Errors on the taobao.com website can be either on the server side or on your side (client side). If there is practically nothing to be done about errors on the server side (it remains only to wait for the site to work again), then with errors on the client side it is possible to solve the problem with the availability of taobao.com on your own.