Is telus.com down or not working?

What happened to telus.com, why did the website go down and not work? Here you can see who else is having the same problem with telus.com, as well as possible solutions. According to our statistics, the following most often do not work: Website, Login, Account, Mobile App.

Current status: No failures

At the moment, according to our data, telus.com is working fine, but single failures are possible. If telus.com does not work for you, then report your problem and write a comment.
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telus.com outage reports in the last 24 hours

telus.com - error and failure reports, troubleshooting methods

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Technical information

Main page title:
Phones, Internet and TV on the most-awarded network | TELUSMy TELUSSupportCartMy TELUSSupportFind a store Contact usSupportFind a store Contact us
Main page description:
By choosing TELUS you get access to amazing plans, phones and high-speed internet on Canada's most-awarded network, and help connect Canadians in need.
Main page keywords:
telus
Protocol:
https
Status code:
200
Page size:
565.9 KB
Response time:
2.929sec.
IP:
162.159.140.100
Response headers:
date: Mon, 30 Sep 2024 22:01:53 GMT
content-type: text/html; charset=utf-8
transfer-encoding: chunked
connection: close
correlation-id: e912c99b-8a11-4457-891c-9326d6ac52b7
set-cookie: lang=en; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,prov=bc; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,ge_defaultedLang=false; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,ge_defaultedProv=true; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,mboxResponses=%5B%7B%22activityId%22%3A%225775431%22%2C%22experienceName%22%3A%22vB%22%7D%5D,dtCookie=v_4_srv_3_sn_649CC609211C11F2C87270967958E523_perc_100000_ol_0_mul_1_app-3A72172083ddd940ed_1_rcs-3Acss_0; Path=/; Domain=.telus.com,__cf_bm=Ks1fUOoBp0x.X7E22prY1tk6Z1h0XVMiLc68feYRHek-1727733713-1.0.1.1-3TeeqPgicSl9ow.dGtcP.wPMBK0SiOJVVztQU0QEdw3mJaJAgG5uIc88guWeSTnx0nLXpeftxge2d4OBFRTFQJrvTxasrURsn2gDJsO5srk; path=/; expires=Mon, 30-Sep-24 22:31:53 GMT; domain=.telus.com; HttpOnly; Secure; SameSite=None,_cfuvid=tVryAPBhqFDdmy.B4wHKjUn6iP9uCwKM6_Ph3_woqCQ-1727733713390-0.0.1.1-604800000; path=/; domain=.telus.com; HttpOnly; Secure; SameSite=None
x-middleware-set-cookie: lang=en; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,prov=bc; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,ge_defaultedLang=false; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com,ge_defaultedProv=true; Path=/; Expires=Thu, 31 Oct 2024 00:15:12 GMT; Max-Age=2600000; Domain=.telus.com
x-powered-by: Next.js
cache-control: private, no-cache, no-store, max-age=0, must-revalidate
vary: Accept-Encoding
x-oneagent-js-injection: true
x-ruxit-js-agent: true
traceresponse: 00-211a7adca384e6a3559f4d193ac369c8-3f6afce9cbf5b30e-01
x-dt-tracestate: e55dff21-838840e3@dt
server-timing: dtSInfo;desc="0", dtRpid;desc="-1891924248"
strict-transport-security: max-age=15552000
via: 1.1 google, 1.1 google
cf-cache-status: DYNAMIC
server: cloudflare
cf-ray: 8cb77e73faba1c8d-AMS
DNS records:
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A address162.159.140.100
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SOA nsnamedns40.telus.com
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serial2019102202
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expire3600000
minttl3600

SEO headers

h1
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h2 All PureFibre® plans include:
h3 PureFibre Gigabit Internet
h2 Everything you need is in the My TELUS app
h2 Everything you need is in the My TELUS app
h3 Need more information?
h3 This year alone, we’ve supported 20,000 kids with backpacks filled with school supplies to help give students an equal start to the year
h3 Save $250 on energy-saving smart devices when you subscribe to SmartEnergy. Conditions apply.10
h4 View terms and conditions
h3 My TELUS is the best way to manage your account.
h3 Territorial Acknowledgement

How to solve problems with telus.com

Errors on the telus.com website can be either on the server side or on your side (client side). If there is practically nothing to be done about errors on the server side (it remains only to wait for the site to work again), then with errors on the client side it is possible to solve the problem with the availability of telus.com on your own.